Question about Dyson DC25 All Floors Bagless Upright Vacuum

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Had a screw fall out next to the ball on a dc25. In the process of taking things apart to get the screw back in , a spring fell out and I do not know where it goes. I'm guess it has something to do with the red foot lever as when you go to stand it up , it doesn't lock. It's not the bigger spring - it's smaller with a 90* bend on one end and the other is bent slightly. I'm at a loss.....

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  • Expert
  • 171 Answers

Here is a site with an exploded diagram and parts list if it help: http://www.partswarehouse.com/Dyson-DC25-Upright-s/3887.htm

Posted on Jan 06, 2017

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Posted on Jan 02, 2017

advacak
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SOURCE: U-Tube Bend I'm blind

its a dyson......get rid of it

Posted on Mar 09, 2009

Dysonteam
  • 167 Answers

SOURCE: My Dyson Ball DC25 Animal will not stand upright?

Hi its Darran at Dyson.

Its possible that the stabiliser pedal has popped out of place. For help on how to resolve this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 231 Answers

SOURCE: Hi, pressing the big red foot button on the dc25

sounds like the ball cradle is worn out, the springs are too stretched to pull the handle release pedal back into place. you can do one of two things, replace the cradle assy, or just lift the red pedal up when you raise the handle

Posted on Feb 27, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: the ball on the dc25

    Hi there,

    Sorry to hear you're having difficulties with your DC25. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:

    http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS

    Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

    By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Aug 30, 2011

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    I'm sorry to hear you're having difficulties with your DC25. If a screw seems to have fallen out of the machine, it's probably best if you get in touch with us directly so we can help you resolve the issue as quickly as possible. You can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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    Hi, pressing the big red foot button on the dc25 lowers the cleaner to the working position,but it wont stand up again. would appreciate some help. thanks. TC


    sounds like the ball cradle is worn out, the springs are too stretched to pull the handle release pedal back into place. you can do one of two things, replace the cradle assy, or just lift the red pedal up when you raise the handle

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