Question about Video Game Consoles & Games

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I purchased a PS3, and a few games 12/17/07 from GameStop in philadelphia store #5590. The System is not working now and I cannot find the receipt. I paid 775.70 for these items for my son. I have my bank statement, but it does not list specifically what system I purchased or the games, just what I paid. The game system is under warranty and I cannot get it fixed without the receipt and no one seems to be able to reproduce the receipt for me. Can U help.

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  • synjoa Aug 04, 2008

    The GameStop said they cannot go back to 12/17/07

  • synjoa Aug 04, 2008

    I purchased a PS3 12/17/07 for my son. I cannot find the receipt and the system is still under warranty. My bank statement does not list the specific items only the 775.70 I spent on the game system and the accessories. I need some to reproduce a receipt for me so that I can ship it to Sony.

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Fiend your solution direct from Nintendo. Here is your solution....

I purchased a PS3, and - 873c113.jpg

http://www.nintendo.com/gameboy/prob676ijt65/solution

a8

Posted on Jul 06, 2009

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Dear Synjoa:

As you said that you have the bank statement that is the proof of purchase,there will be a serial number on the PS3.
using the serial number the manufacturer can find out the warranty information.

you don't need any receipt for the warranty, howver if you need the bill the store person will provide you the duplicate bill just show him the statement.

I would suggest you to contact the PS3 support.

You will find the PS3 support contact number on the product or you can take it from the place you have purchased it.

Please feel free to get back to me If you need any further assistance.
Regards,
Mohammed.

Posted on Aug 04, 2008

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Contact sony directly, they should be able to see that the device is still under warranty from the serial code.

try this page
http://eservice.sony.com/webrma/web/index.do?SR=nav:service_support:electronics:repair:esup&ref=http%3A//www.sony.com/index.php

Posted on Aug 04, 2008

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Find the salesman or woman that you bought with and ask the receipt for him or her. just be nice on him and it should be in a good mood. if so, ask him the receipt that was duplicated or on their database let him look for it. hope that helps!

CHARCOIS

Posted on Aug 04, 2008

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Get duplicate receipt form store where you purchsed the system and claim warranty.

Posted on Aug 04, 2008

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  • Shahid Electronics
    Shahid Electronics Aug 04, 2008

    Let me clear my point, another receipt will not be accepted in Sony and will void warranty of your unit. Thats why I suggest you to call the store guys and get duplicate receipt by giving details of your Sony unit, as they must have record of their sales.

  • Shahid Electronics
    Shahid Electronics Aug 04, 2008

    Alright, alternate solution is to contact Sony and explain it to them, they might help you out. You also complain them about their dealer, GamStop.

    Here is Sony Official website for further contact.



    http://www.us.playstation.com/Support



    Bye,

  • Shahid Electronics
    Shahid Electronics Aug 04, 2008

    Dear Synjoa,

    I just can give suggestions on PS3 issue to help you. Hope you will get help from Sony because its reputation matter of company.

    Have nice day.

  • Shahid Electronics
    Shahid Electronics Aug 15, 2008

    Hi,

    Any update about your PS3 ?

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The system will have the barcode or the model number sir.

and the serial number will be present in their database.

Posted on Aug 04, 2008

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  • dewan nafees ahmed Aug 04, 2008

    so no need to worry.

    just take it to dealer ship. they will help you surely

  • dewan nafees ahmed Aug 05, 2008

    the dealer ship must have the items serial number in their data base sir.

    and only they can help you regarding this.

    but if you contact sony directly they too will have the serial number in their database and they can give you a warranty replacement.


  • dewan nafees ahmed Aug 05, 2008

    thank you

    good luck


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