Question about KitchenAid KCMS1555RSS Stainless Steel Microwave Oven

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Model KCMS1555R KitchenAid Microwave Oven turntable continues to operate even when the door is open. It seems to work otherwise. I disconnected it from the power hopping it would reset but that did not seem to do anything. Thanks for your help

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  • KitchenAid Master
  • 6,771 Answers

This is an extremely dangerous situation, if the microwave oven is running with the door open it means the safety interlock switches are not working the way they were designed to, and needs to be checked out for safety reasons. I recommend unplugging the device and not use it until it has been checked by a qualified technician.

Posted on Mar 27, 2011

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Why does my microwave turntable turn when I open the door?


We recommend you have the microwave evaluated by an authorized service center.

Authorized service centers can be located in the below link.

www.panasonic.com/repair

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Page 3 of the exploded view here shows the door open parts 24510L and 250201 (or 23551B if your full model number is YKCMS135HSS).

What look like part numbers seem to be reference numbers.

For further help you will need to contact Kitchenaid Canada here.

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When the start button is pressed, it clicks a couple times. But, nothing else happens except the timer counts down, the fan doesn't run and the magnatron doesn't operate.


Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101


-===============

Feb 19, 2011 | KitchenAid KCMS1555R Microwave Oven

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Microwave makes noise when turning only in one direction


It sounds like the turntable motor is failing or the turntable requires its wheels cleaning. If it is the motor, it is a synchronus motor with a plastic gearbox reducing the RPM to about 5. The gears fail when the turntable dish is turned as the motor stalls the shafts.
Replacing the motor is no big deal.
There is usually an inspection cover that can be removed on the underside of the cavity.
Remove the cover and remove the motor.
Replace with the same type and the reverse procedure will fix it.
You may however require a self tapping screw to affix the cover back on. A bit of a puzzle but not too difficult to work out!
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Microwave works but does not heat


Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

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I have a Tappan Model 56-9338-10/04 Microwave. The microwave stays on when you open the door! Can someone help?


  • Don't operate an oven if the door does not close firmly or is bent, warped, or otherwise damaged.
  • Never operate an oven if you have reason to believe it will continue to operate with the door open.
  • As an added safety precaution, don't stand directly against an oven (and don't allow children to do this) for long periods of time while it is operating.

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My microwave is not working and the repair in scheduled for April 3rd. This is not acceptable. Please helop me to find how I get in touch with the department that handles scheduling. My panasonic...


This is a very serious problem safety first! A microwave oven is safe
As long as the door is closed but is deadly if allowed to operate with it open.
There are safety switches built into the oven that disengage the high powered
Microwaves when the door is opened. They are not operating properly or
The oven would shut off when the door was opened. Microwaves can cause
Severe burns, cataracts, pacemaker malfunctions and cancer. Also microwaves
Can damage the electronics that control the keypad , you microwave oven
Is not just malfunctioning it is a severe health risk and sould not be used.
Unplug it and it must be repaired or replaced if it is still under wannty
And you pay very little are nothing let them fix it otherwise replace it.

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2 Answers

KitchenAid KCMC155J


Sounds like a classic bad door switch or switch holder. If you or a friend decide to work on it, we have *critical* safety info, info on door switch testing and replacement, and oven disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: http://tinyurl.com/gv383

Mar 11, 2007 | KitchenAid KCMC155J Convection/Microwave...

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