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We have a nexxtech model 4313353 1957 classic pay phone and we cannot dial out only incoming works. can you help

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Posted on Jan 02, 2017

Cindy Jo
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SOURCE: Keypad doesn't seems to work - seems locked - gets incoming calls


under tools there is a record option. erase all things that have been recorded. the button on the top screen on the right hand side allows you to record phone calls. You have probably been hitting it on accident and recording calls and such. Let me know if this works.

Posted on Jan 30, 2008


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I have a big button nexxtech phone 4313348 and no manual Can you direct me to a copy

Try the following direct URL to the PDF: . Googling the phone manufacturer and model will get the same link listed as NexXTech/PurTek User Manual.

I hope this helps.

Cindy Wells

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Phone is not getting a dial tone and will not dial out

Replace with a known good corded phone on this same wire to rule out wire problem. If the known good phone works, more than likely you cannot make the requied internal repair. Seek help through the "local repair" tab at

Thanks for your interest in ... please remember to evaluate this response.

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RadioShach Cat No. 43-8978 Phone (Today NexxTech - The Source CC)

It is hard to diagnose an issue without having the phone in front of me. It can be namy things. These are probably made in CHina or overseas using cheap components.

What I would first suspect, is frayed wires inside the coiled cord. You can't see them broken, because they are covered up. It sould be the switch where the ophone hangs up. Many components are hot glued in place, dumb idea.

If you can hear the other person even parely it shows that there is an issue with a good connection. Over time, wires flex, and can break inside the cord. Switches might get out of place, get loose due to the hot glue coming off. Switches can also get dirty and must have contact cleanier sprayed inside the switch.
What I can suggest, is that you make a call, then when listening, wiggle the whole coiled cord wire back and forth, up and down, all directions. IF there is a momentary time when you can hear loudly, then you have found your problem. If the phone was in front of me, I could make some tests, but it is impossible to diagnose over the internet.
There may be a member of an antique telephone collectors forum around your area. I know the phone is not antique, but they will have the ability to test the phone locally.
Good lcuk.

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