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This laptop needs to be serviced if its showing a hardware error. You did not go into detail on the error message so its hard to tell what diagnoses to give. I would call Acer directly and have the laptop repaired if its still under warrenty,
Any hardware error in a laptop can be complex so look into repair locally would be my best suggestion. Please do rate my solution as we strive for ratings- Thanks
The Acer Aspire 4710 uses a SATA hard drive. Unfortunately Redhat Linux 9.0 does not have SATA support (uses the 2.4 kernel). You will have to upgrade to something recent like Fedore Core 7 or Ubuntu 7.10. Hope this helps.
My guess is that when installing XP the option to format using NTFS was accepted. You should get a (Windows 98) DOS start floppy/CD and re-partion and format the drive before booting Linux install from CD/DVD