Question about Casio Exilim EX-Z750 Digital Camera

1 Answer

Lens error 2 Casio Exilim - Casio Exilim EX-Z750 Digital Camera

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 441 Answers

Good day,

This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.

Please note that all these methods are used at the users own risk and that I can not be held responsible for any damages or losses that occur while trying these methods.

1. If your camera is still under warranty, send your camera to the manufacturer to be replaced or fixed professionally.

2. If your camera is out of warranty try these methods.

  • Make sure your batteries are fully charged.
  • Remove the batteries for 10min. Replace the batteries and see if the problem persists.
  • Try compressed air. This method can be useful if there are any sand or any other object stuck in the lens motors. Use compressed air with a fine tip. Direct the air between the camera body and lens and move in a circular motion around the lens to complete a full rotation.
  • You can also try to tap the padded USB cover firmly on a flat surface like a table. This is sometimes a surprisingly effective method.
  • The last method is to try and force the lens. Turn of your camera and place it on its back on a flat surface. Look at the spacing between the lens and the body and see if the gap is consistent all the way around the lens. If the gap is not even it is likely that the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.
  • If the lens does not extend or it extend and retracts turn of the camera. Hold the camera in your one hand and with the other hand turn the one part of the lens in a circular motion. Rotate both sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.
  • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.
If any of the methods listed above failed to work for your lens problem it would be wise to take it on to a professional to get your camera repaired.

Thanks for taking the time to read my tip and feel free to let me know if it was of any help.

Regards
15073327

Posted on Apr 10, 2011

  • 15073327
    15073327 Apr 10, 2011

    Good day,

    This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.

    Please
    note that all these methods are used at the users own risk and that I
    can not be held responsible for any damages or losses that occur while
    trying these methods.

    1. If your camera is still under warranty, send your camera to the manufacturer to be replaced or fixed professionally.

    2. If your camera is out of warranty try these methods.



    • Make sure your batteries are fully charged.

    • Remove the batteries for 10min. Replace the batteries and see if the problem persists.

    • Try compressed air. This method can be useful if there
      are any sand or any other object stuck in the lens motors. Use
      compressed air with a fine tip. Direct the air between the camera body
      and lens and move in a circular motion around the lens to complete a
      full rotation.

    • You can also try to tap the padded USB cover firmly on a
      flat surface like a table. This is sometimes a surprisingly effective
      method.

    • The last method is to try and force the lens. Turn of
      your camera and place it on its back on a flat surface. Look at the
      spacing between the lens and the body and see if the gap is consistent
      all the way around the lens. If the gap is not even it is likely that
      the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.

    • If the lens does not extend or it extend and retracts
      turn of the camera. Hold the camera in your one hand and with the other
      hand turn the one part of the lens in a circular motion. Rotate both
      sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.

    • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.
    If
    any of the methods listed above failed to work for your lens problem it
    would be wise to take it on to a professional to get your camera
    repaired.

    Thanks for taking the time to read my tip and feel free to let me know if it was of any help.

    Regards
    15073327

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 104 Answers

SOURCE: Casio Exilim Z40 - Lens Error Message

You can try to "fix" this problem by holding down the shutter release button as soon as the camera power up.If this does not work you will need to replace the lens assembly. This should only be done by a qualified tech.
This is usually caused by one of two circumstances. (1) The user dropped the camera while the lens was extended causing a mechanical failure. (2) The lens attempts to extend while in a pouch or pocket without the user's knowledge. This usually happens when the user is carrying the camera with the battery in. When/if the REC button or power button is pressed accidentally, the lens will attempt to extend but can't. This causes the servo motors to "smoke".

Posted on Apr 25, 2009

  • 34 Answers

SOURCE: Casio EXILIM camera lens will not extend fully!!!

It's the focus lens gears. The often times get knocked out of alignment by an impact, or debris gets in there. This can be fixed, but Casio won't help. Hint...google my username. ;)

Posted on Jan 25, 2008

  • 1 Answer

SOURCE: casio exilim ex-z60 lens error retry power

the same thing happened to me &nd i took it apart &nd nothing happened .

Posted on Jul 20, 2009

al-sultan
  • 250 Answers

SOURCE: Casio Exilim lens stuck half out.

Do these step by step

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

2.Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

4.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

5.Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum.Be careful

the following steps are littile bit dangerous.do it at your own risk

6.3Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.


7.Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.

Posted on Jul 26, 2009

  • 4090 Answers

SOURCE: l,m getting lens error 2 on my casio exilim fh20

What it means is your lens is tuck and cannot either open or close and so will not take pictures try my fix below:
OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

Please rate our help to keep the FREE service online ++++ Thanks for using Fixya

Posted on Sep 02, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

"Lens error" cant figure out why?


There is a good chance that the lens on the camera is dead. I have a Casio Exilim EX-V7 that had a similar error before shutting off. Sent it in to Casio and the told me I needed a new lens for about $150. I hope you don't need to go through the same thing as me. good luck.

Jun 24, 2009 | Casio EXILIM Zoom EX-Z150 Digital Camera

1 Answer

Lens error with Casio Exilim EX-Z80 and makes a weird buxxing sound please I need help


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 18, 2009 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Repeated lens error after Casio already fixed it once


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 02, 2009 | Casio Exilim EX-Z750 Digital Camera

1 Answer

Casio Z750 says, "Lens Error" on start up, and then shuts down?


A lens error has to be sent into repairs or else you need to buy a new camera. Repairs is 800-706-2534 and then choose extension for repairs.

Nov 28, 2008 | Casio Exilim EX-Z750 Digital Camera

2 Answers

"Lens Error" on Exilim Casio 8.1 mega pixels EX-z9


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 22, 2008 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

CASIO EXILIM EX-Z700 Lens Error


The only way to fix a lens error is to send it into repairs. Call them at 800-706-2534 option 2 and they will tell you the closest place to send it to.

Sep 14, 2008 | Casio Exilim Zoom EX-Z700 Digital Camera

1 Answer

Casio lens error


When I power up my Casio Exilim Z750, it begins to start up, the lens extends, and then it says, "Lens Error" on the screen and shuts down?

Robin

Jul 02, 2008 | Casio Exilim EX-Z750 Digital Camera

1 Answer

Casio exilim Z77 optical lens error


Sorry, but no, I do not have parts for this camera.

Jun 10, 2008 | Casio Exilim EXZ75 Digital Camera

1 Answer

Camera shuts off lens error


"lens error" will only be fixed by sending into repairs. 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you where to send it.

Mar 29, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

Not finding what you are looking for?
Casio Exilim EX-Z750 Digital Camera Logo

2,123 people viewed this question

Ask a Question

Usually answered in minutes!

Top Casio Cameras Experts

kakima

Level 3 Expert

102366 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

mohamed salim shaikh
mohamed salim shaikh

Level 2 Expert

321 Answers

Are you a Casio Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...