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I have a Microsoft office home student 2007 program, when i'm asked to put in the product key number, I do the one on my packeging & it shows as not corect. What should I do about this?

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You will have to call the Microsoft Product Activation Center at 888-725-1047.
You will then be asked if you have the activation wizard up on your screen - respond with "YES". Finally, you will be transferred to an activation specialist. You will have to tell them what happened to you original product key (lost it, accidentally destroyed etc.) and you will have to tell them why you need the key. (Hard drive crash or whatever). They will NOT give you a replacement key if you tell them that you need it for a second computer - your are only licensed to use the key on one computer at a time! he may ask you for numbers printed on the CD . He will then tell you what you have to do to order a replacement product key.
You can also request a replacement product key from Microsoft Sales by calling 800-642-7676 and asking to speak to tech support.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Best regards,
Yavacotech

Posted on Mar 27, 2011

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