Question about HP Pavilion DV5-1000US Laptop

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Have a dv5 1000us and after the bios and hp logo my screen is blank...what can i do?

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Hi

when you say the screen is blank
what colour is the screen please
can you hear the laptop working
or do you think that it has switched itself off then

please also tell us what operating system you are running and is it the original factory fitted os


many thanks

Posted on Mar 27, 2011

  • 1 more comment 
  • gregory_h442 Mar 28, 2011

    The laptop is still on, the screen is black but i can see that the backlight is on as well.....when i hook my desk top monitor up to the laptop it says no signal. It is the original operating system which is vista.
    THANKS

  • Margaret Glanville Mar 28, 2011

    Hi

    i would be tempted to try this

    turn off the laptop
    restart the laptop pressing the power on key plus the F8 key holding down the F8 key for a few seconds when you hear the beeps release the F8 key

    this should hopefully take you into a repair options box

    i always try the last know good configuration option first
    click on it and windows will restart itself and try to take it back to when it was good

    if not try all the other options to repair your laptop

  • Margaret Glanville Mar 28, 2011

    Hi

    if you still cannot get your laptop running you could try a back to factory settings restore
    By turning on the power key and pressing the F11 at the same time then follow the on screen instructions

    and maybe that will cure the problem

    it will take it back to when your ist bought your laptop unfortunatly you will loose any data that you personally put onto the laptop

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Posted on Jan 02, 2017

SOURCE: I have a hp dv5

do you have a just a blinking cursor on your screen? if you do, its possible that your windows is corrupted. if the screen turns off, its a possible hardware problem. try to run a built in diagnostics for hp. you should find it on the support site of hp

Posted on Mar 27, 2011

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