Hello, Don -
I hope I am correct in taking the earlier question you asked,
Having problems with changing to faster speeds
which was posted in the Fixya category for Computers & Internet:
and considering it for my answer here.
Note: You may think that your questions on Fixya.com are consolidated into one thread, but they are not.
You MAY find an online manual (with trouble shooting tips) for your treadmill (is it a treadmill?) on the ProForm web page for parts & manuals:
You will need to know the serial number for your piece of equipment, not just the model name.
This is the link to the ProForm Contact Us page:
Perhaps a Customer Service representative can provide you with instructions for easier changing to faster speeds.