I have an All-Clad odel 99005 slow cooker and it does not heat. Could it be the heating element and where can I find one?
All-Clad Cookware Limited Lifetime Warranty
From the date of purchase in the US or Canada, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use, and following care instructions. This excludes: Damage, including, but not limited to, warping, overheating, pitting, or non-stick deterioration that occurs from misuse or abuse. Damage caused by use of the item in a commercial kitchen. Damage caused by failure to follow use and care instructions. Minor imperfections and slight color variations, which are normal. Damage or defect to plastic components
All-Clad will not be responsible for any indirect, incidental, special, punitive, or consequential damages related to the All-Clad products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Should your All-Clad cookware require warranty service, please contact our Consumer Service Department by phone or website per below for a warranty evaluation and return authorization number. Upon approval of your claim, All-Clad will repair or replace the item without charge. If the replacement product is no longer in production, one of equal or greater retail value will be given.
All-Clad Electrics Limited Warranty
This electrical product is guaranteed by All-Clad for a period of 2 years against any manufacturing defect in materials or workmanship, starting from the initial date of purchase.
GROUPE SEB USA
2121 Eden Road
Millville, NJ 08332 800-255-2523
GROUPE SEB CANADA
345 Passmore Avenue
Toronto, ON M1V 3N8
May 28, 2015 |
All-Clad Crock Pots & Slow Cookers