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After installing a game on my acer extansa 5235, my laptop then switched itself off. Then when starting up my laptop, it comes up with the 'start windows normally' or 'launch startup repair (recommended). If I select either, it then gives me the screen where I would usually sign in; however it only gives me the option to sign in with an 'other' account which is not accessable at all and my usual user does not appear.

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Hi There.

1. Power off the laptop
2. Power on and immediately after pushing the power button hit the F8 key continually until a DOS Window opens allowing you to boot to Safe Mode.
3. Using the Up and Down arrows, select Safe Mode with Networking
4. When you are at your desktop, do the following.
a. Start Button
b. All Programs
c. Accessories
d. System Restore

Once at System Restore, choose a time to restore to before you installed the game. Restore the computer to that time and it should return to normal.

It probably goes without saying, but I would NOT install that game again.

Regards,

Selk

Posted on Mar 27, 2011

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