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Dvd drive although device manager says drive is working, discs are not recognised. It seems I need a new drive. Any idea what is compatible?

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The lens over the laser may just have a layer of dust on it. As it it already broken it can not hurt to carefully disassemble it and gently dust off the lens with a Q-tip. You have to be very gentle as the assemble that focuses the lens is extremely delicate. As far as replacing goes, Laptops generally have proprietary drives and you simply purchase a replacement from the manufacturer. In desktops you have a much broader selection. You just have to make sure you buy one with the required interface. IDE,SATA,ect...
Hope this helps you, Feel free to contact me if you need more help. If you give me the make and model of your computer I will find you the best price on a replacement drive if you fail to clean the lens. If this helps you please take the time to go back and rate it fixya.
George

Posted on Aug 04, 2008

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Posted on Jan 02, 2017

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It seems that you have no problem with software side. Then obviously the problem is in the hardware side of your DVD drive and need technician service.
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Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Check BIOS by pressing F key (correct F key is noted during boot) and make sure BIOS see's the Optical Drive.

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If your DVD drive don't show up in device manager and if there's no yellow exclamation mark in device manager, try to check IDE or SATA cable connection from your DVD drive to the motherboard. Also check the cable itself (are the wires inside broken?)

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I have a Toshiba Satellite Pro 4600. The DVD drive has stopped working, It works correctly with a lens cleaner disc. but when I try any other disc I get the following message '' windows cannot read from...


Load a CD in the drive then go to My Computer and right click on the drive letter. Now click on explore and see if it opens the folders on the CD. If it can not read the CD files then you may need to replace the drive. Check that the driver is properly loaded and windows recognized the drive properly. Control Panel-System-Hardware-Device Manager then select the CD Drive to see the status of the driver. If it has an error you may need to replace the driver. Another thing to do is go into the Bios setup when starting the computer and see if the Drive is recognized properly. While you are in the Device Manager look at the tab for "Region" which should be set for Region 1. If it is not set for 1 it would cause this problem. Good Luck

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DVD-R doesn't work


Gareth,

I can't seem to find THAT particular model number on Samsungs website. So I can only offer generalized advice.

It sounds like you are not getting power to this optical unit, as you said you don't get any activity light blinking.

Most Notebook manufacturers make their DVD units so that they can be swapped with other components. (Ie... a Floppy drive or additional battery etc....) If you have such a unit please swap out the components and see if the new one is recognized. If not proceed to next step.

With you DVD drive connected
Press the <Windows> key and <Pause/Break> simultaneously then select Device manager/ Hardware tab then device manager depending on whether you have Vista/XP then look under DVD/CD or Optical drives to see if the device is showing up

If it is NOT there you have a problem with the Physical connection between your PC and the drive and will likely need to have an authorized service person perform a repair.

If it IS shown in device manager then you likely have a driver issue. Take note of the exact name given to it under device manager and post THAT here and we can direct you to where you can get the proper driver.


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The slot loading DVD drive does not read CD or DVD on my aspire 1694 WLMi. The e drive also does not recognise a disc in the drive. Device manager states that the drive is working properly, no new drivers...


hi,

you may have a faulty laser in your drive, the best solution will be to try and use another known good working drive in your machine, by doing this you will out find if the fault is with the drive or the the software/mother board.

hope this helps

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Dell Inspiron 530 wont play DVD roms


try these steps:
1.Go to Start>Run and type regedit.Than go to HKEY_LOCAL_MACHINE>SYSTEM>CURRENT CONTROL SET>CONTROL>CLASS>{4D36E965-E325-11CE-BFC1-08002BE10318} and remove the upper and lower filter.
2.Go to start and right click on my computer and than click on manage.On this creen go to the option which says Device manager and look for the option for the cd drive.Expand it and than right click on the option it gives you and uninstall it.After that close everything and restart the system.
3.Also similar way you can remove the primery and secondry channels in the device manager.

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