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I have a Hampton Bay Remote Control model DC 6020 that quit working. I have replaced the batteries and see the images on-screen but the fan does not respond. There are no obvious switches on the fan itself, no pull strings, and it is wired to a wall switch which is turned on. The light on the fan functions with the switch but not with the remote (it did before the batteries died). Does it need to be reprogrammed somehow? Thanks for your help.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Junoon007
  • 1011 Answers

SOURCE: Remote control not working

Dear Sir/madam,

Check these steps........

1. Adjusting the dip switches:
Each fan/remote combination is set to work on a specific frequency, much like tuning in a specifc radio station. Some fans allow you to set this frequency by means of a set of small switches called "dip switches". There is one set located inside the remote, and the other set would be position on the fan, with the remote receiver electronics. This would be either on top of the motor, or inside the switch housing or ceiling canopy. These switches "tune" the remote and fan (received) to the same "station" and therefore must be set to the same setting. If a fan is not responding to the remote you can check to make sure that the switches are set to the same setting in both locations, and/or try a different setting. They are also useful if you have two remote fans, you will want to be sure each fan is set different so the remotes do not interfere. Lastly, if some other wireless device is interfering with the fan (causing it to turn on and off seemingly at random) such as a garage door opener or cordless phone, you can try a different setting on the dip switches.
2. Universal remotes:
If your fan remote is lost or broken, many suppliers, including this web site, offer a universal remote designed to work with the majority of different remote operated ceiling fans. Many are also universal for operating televions etc so you can control all your leisure and comfort devices from one unit.
3. Replacement parts:
Unfortunately, outside of Universal remotes, general replacement parts are not available for remote control systems. Your best bet is to contact the manufacturer.
3a. Repair:
Also unforunately, most problems with remote controls cannot be repaired outside of what is suggested above. If you have problems, contact the manufacturer, perhaps the fan is under warranty, or parts are available. Otherwise chances are the fan will stay broken.
4. Converting to 3 speed:
One common question: My fan's remote is broken, can I just convert it to a 3 speed pullchain like other fans? Again unfortunately, if you have to ask the question, then chances are the answer is no. It can be done but there are no universal directions, it varies drastically from fan motor to fan motor, and requires a fair amount of technical and electronic skill. A few exceptions: If the fan has a "remote bypass" switch you can select it and then use a wall control (or pullchain if there is one attached to the fan). Or . . .
5. Add-on remote kits
Some fan remote systems are not built into the fan, they were an option added by the installer at an additional cost. Usually they consist of a remote receiver wired to the fan inside the ceiling canopy, and the fan will still have a pullchain that is not used. If this is the case then the receiver can be removed and replaced with another remote/receiver kit, or the fan can be operated as standard with the 3 speed pullchain.



thanks
good luck

Posted on Aug 07, 2008

  • 157 Answers

SOURCE: hampton bay fan, wall mount remote control

Hello burrow31. There maybe a switch located on the fan stating 'remote/manual'. Check your manual. Remove the battiers in your remote and short out the battery contact terminals. Reinstall the battiers, start the fan and after fan has reached set speed press & hold fan speed button for one second. Still no speed change contact the Mgfr. with model & serial #.

Posted on Oct 13, 2008

  • 37 Answers

SOURCE: Have a Hampton Bay ceiling fan that doesn't work.

I'm pretty sure that home depot does sell remotes for that brand, although you may have to buy a new receiver to go with it. Otherwise try a lighting store near where you live. They seem to be able to order things like that.

Posted on Jan 24, 2009

TheMobilian
  • 8220 Answers

SOURCE: Hampton Bay air conditioner wall unit doesn't cool

Might be the CAPACITOR

Posted on Jul 01, 2009

  • 691 Answers

SOURCE: blown capacitor on 4 year old ac hampton bay is

Not common, keep in mind compositor work almost like a fuse but restrict certain amount of voltage to flow through, power surge or unit overload from AC compressor kicking on and off can cause the resistor to fail; its parts of electronics working. My AC unit trip my main fuse box once in the great while, nothing surprises me when it come to electronics.

Posted on Jul 16, 2009

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