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I purchased the Scooby doo mansion playset for my son for Christmas 2010 from Toyrsus. The item is a piece of garbage and keeps falling apart. It is so poorly made. Toysrus will not take back the item because I do not have the box. I feel I should be compensated by the manufacturer of the toy. Please advise how I can contact them because I could locate nothing for Character Direct online. Thank you Linda

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Click the link below and you can contact them and send them your message.

I hope they will resolve the problem better than Toys-R-Us.

Posted on Mar 27, 2011


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Posted on Jan 02, 2017


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