Question about Sony VAIO GRV550 Notebook

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Sony VAIO GRV550 (PCG-GRV550) PC Notebook DVD/CD-RW drive disapeared from list of drives. It'still present in Device Manager with yellow sign and explanation: "Windows failed to start the device due to incomplete or damaged configuration information in register (Error 19) (I have russian Windows XP Pro SP3 and this is rough English translation) System Restore and drivers update/reinstall won't help. I've got into this trouble after installing some USB or PCI driver updates from Sony Support USA.

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Here is step by step solution (It works most cases) 1. first of all open registry editor.( in run write regedit.exe and press Enter)
Then go to: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE"

Once you're there, you should see multiple entries for your IDE drives.
Check your CD-ROM drives. Check the entry directly below your CD-ROM drives
to see if any of them have a property for the LowerFilter or UpperFilter. If
so, delete the property. If you get a prompt saying you can't delete the
property, you'll have to modify the permissions of the registry entry so that
you're allowed to edit.

Hope this helps...

Posted on Mar 27, 2011

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1 Answer

Driver for Pioneer DVD-RW DVR-K16D


Suggest you try this, Chris;

Go to Device Manager.

[WinXP:
Start > Right-click on My Computer > Left-click on Properties at the bottom of the list > Left-click on the Hardware tab. Left-click on Device Manager

Win Vista/ Win 7:
Windows logo button > Right-click on Computer > follow the above ]

When Device Manager loads click on the + sign, to the left of DVD/CD-ROM drives.
Right-click right on the name of the optical drive. (CD/DVD drive)

Left-click on Uninstall.

A Microsoft 'squawk box' will come up; "Warning you are about to uninstall this device"
It's OK. Click on OK.

Now close all windows, go back to your desktop screen.
Restart your computer.

(WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart )

When Windows fully loads you will get a pop-up, out of the system tray, "Found new hardware device", and perhaps another one, "Found Pioneer DVD-RW"

Windows has the habit of losing drivers. Let's see if this 'slaps Windows around'.

Regards,
joecoolvette

[Driver: Small piece of software that allows the Operating System to communicate with a device.

Windows XP/Vista/7 is the O/S, the optical drive is the device ]

Nov 26, 2012 | Sony VAIO VGN-BX660P Notebook

1 Answer

Find cd drive


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Sep 04, 2012 | Sony Vaio Pcg-F690K...

1 Answer

I have a Sony Vaio, model PCG-5K2L. It will not recognize any disc drive when I load in a CD or DVD, and does not show up on "My Computer" ever. Please help!


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Jun 24, 2011 | Lite On LTN-4891S Internal 48x CD-ROM...

1 Answer

My dvd does not play error 10 device manager and yellow sign optiarc dvd rw ad 7563a ata device


Is this an internal or external drive? if it is an internal one then on the device manager screen where it is hows the yellow sign on signoptiarc dvd rw ad 7563a ata device, right click on that an click on uninstall.....And if any pop up comes up click on ok and restart the pc after that. Wait for the pc to reinstall the driver for the dvd drive. And then check the status of the dvd drive on device manager. If it does not have any yellow sigh then try again.

Feb 17, 2011 | Gateway (5500652) (  5500652)...

1 Answer

My computer does no see my dvd rom drive


CD/DVD Drive is missing from the Computer window and it's having an yellow exclamation mark in the Device Manager?


try these steps

May 03, 2010 | Sony VAIO VGN-N130G/W Notebook

1 Answer

Remove and install cd/dvd sony pcg-f520


go to the device manager then under cd/dvd drives, right click to the driver then click on uninstall.. restart the computer then it will reinstall automatically

Apr 07, 2010 | Sony VAIO PCG-F520 Notebook

1 Answer

I have a Sony Vaio VGC-V517G but the CD/DVD opticle driver does not work Sony sales it for $200. Does some one know where I can get it for cheaper?


A Driver is a small piece of software, that allows the Operating System to 'communicate' with a device.

Windows XP is an example of an Operating System. (O/S)
A typical device?
An Optical drive, (CD/DVD), Mouse, Keyboard, and Graphics card, are a few examples.

This is Sony eSupport, and the Drivers download page, for the Sony Vaio VGC-V517G Notebook PC,

http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGC-V517G&region_id=1

Go down to the third file listing -
CD/DVD Drives - 2file(s)

Left-click on the + sign before,
CD/DVD Drives -2file(s)

If your optical drive is the Sony DW-D56A, download the second file listed,
(Sony DW-D56A DVD -+RW Optical Drive Firmware Update Utility)

I also suggest you download the first file listed also.

Download both files. Open one at a time. Open one file, then install the file. Then open the other file, install it.

Go to the right, and left-click on the icon that looks like a blue World, with a green down arrow under it.

On the next page go to the right, and left-click on that same icon again. (Under the - Download Now - heading)

Should you need additional info, or help with the above, come back, and state so in a comment.

Or ,have I understood your problem wrongly? If so state it in a comment. Allow me the chance to give you the right information, before you rate the solution.

joecoolvette


Jan 02, 2010 | Sony VAIO VGC-V517G PC Desktop

2 Answers

I also lost my DVD drive, in my sony vaio VGN-FG58e laptop. It also have Pioneeer DVD-RW DVR-K_17 ATA and the error code is 39. Could you please suggest the solution.


To solve this follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording application

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7)uninstall the drivers for cd drive and dvd drive from device manager and then


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that there is no yellow exclamation on the CD or DVD drive

Jun 14, 2009 | Pioneer DVR-107D DVD±RW Burner

1 Answer

Device Manager found a problem with the driver and can not be fixed automatically. Need to download the Integrated CD-RW/DVD Combo Driver.


If the drive is showing an error (or is missing) in device manager, do the following:

Start Registry Editor (Start, Run and type in regedit then click O.K)
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.


Hope this helps

May 04, 2009 | Sony VAIO PCG-K23 Notebook

1 Answer

DVD-+RW shows as DVD-RW when seen in device manager


That's fairly normal. Assuming that's in the model name, then that's just what device manufacturer has put in the ROM in the device and doesn't usually reflect its capabilities. As long as it works on both + and - (if that's what you need), that's fine. If you have a program such as Nero installed, you can look at the actual device capabilities as reported by the hardware itself.

Jan 21, 2008 | Sony VAIO GRX700 PC Notebook

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