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Hello, i have motorola dual tuner dvr dc3416, i lost all my channels. how to reset the this cablebox

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Try unplugging it an replugging it

Posted on Mar 27, 2011

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My dch6416 will only display a zero?


Sounds like the program may be hung up. First try a hard reset which means you need to unplug it from the power strip. Wait 15-20 seconds, then plug it back in and see if that resets the program. If that doesn't help, try the 800 number that you used when you first turned it on out of the box. Lastly call your cable provider.

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We cannot watch a show on another channel on other


Hello! Dan Busa here with DISH Network customer service. This is actually how your DVR is supposed to function. A 622 is a dual tuner reciever meaning it's capable of watching or recording two live shows at a time. When you record a show you tie up one tuner, there are two work arounds. You can get an additional dvr receiver or you can set up record preferences and have everything automatically record to tv2.

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for the dual tuner, if you are unsure what this is... please look at the back of the satellite box and see if you have 2 sat in cables. if you do, then you need to reprogram your satellite. if you do not have 2 sat in cables then you would need to contact dtv to get this installed.

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this works to record progam you watching
1. press menu key
2. highlight DVR button by using either < or > key then press OK button
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Do this to set up a recording in advance or a series recording
1. Hit the guide button
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3. scrool over to red dot press OK button
4.you can the highlight red dot for one time recording or go down one to record every episode. make sure you check the settings for this program.

Hope this Helps.

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1 Answer

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Do you have a Dual tuner DVR? If so, verify that you have 2 cables from the dish plugged into the back, one into each tuner.

If thats not the problem, go into your settings and verify that you do not have one tuner disabled. If both tuners are enabled, check the signal strength. If its good on both tuners and resetting the receiver doesn't fix it, its probably time to call DTV to discuss a new receiver.

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Try unplugging the unit for at least one minute and then plug it back in . The unit should reset itself . I will take 20-30 minutes for the guide to repopulate.

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Its not going to work unless it is authorized by the cable company, and has the correct software.

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