Question about HP OfficeJet 7410 All-In-One InkJet Printer

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I have an hp7580 all in one printer but can not get it to scan. It tells me "No scan device options, refer to device documentation" I have scanned before.

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  • 192 Answers

Don't know your operating system but the answer can be found here at HP Support (Click Link)
Click the plus sign to expand next to your computer operating system. Windows XP/Vista.....

Posted on Mar 27, 2011

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Posted on Jan 02, 2017

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When I click the Scan To button I get an error message that reads: " No Scan Options: Refer to device documentation to troubeshoot." I am using an HP Officejet J57789 All-in-One


Its hardware failure in scanning section,not only scan even copy & sent fax also effected...needs professional to rectify the problem..you are tec guy we can suggest you

Sep 06, 2011 | HP Officejet J5780 All-In-One InkJet...

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HP Officejet 5610 all in one When i try to scan


If you have windows vista and it comes up with the "no scan options" don't press the button on the printer, go to "start" then "accessories" then "paint". This will open up the windows paint program. Go to "File" then click on "From scanner or printer". It will then scan the document, no more problems

If this answer helpful please vote me.

Good luck.


Thanks for using FixYa

Jan 14, 2011 | HP Office Equipment & Supplies

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UNABLE TO SCAN - "NO SCAN OPTIONS - REFER TO


Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

Jan 09, 2011 | HP Photosmart 3310 Printer

1 Answer

Cannot use scan...when I put a document in the tray and press "start scan" it says " no scan options" and "refer to device documentation" what to do?


You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

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