Question about Numark NUVJ - Video Mixing Software Controller and Interface

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I have a Numark Arkaos NuVJ Video Mixer that I got without the two disks and the two original cables, but I found a cable and downloaded the updated version of the program on the Numark website. When I finally did connect everything, the program would not respond to the controller being connected. I've unplugged the controller from my computer several times, but still no results. I hope some one can help me Thank you, DJ Muel

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