Question about Lexmark Optra T612n Laser Printer

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Lexmark Optra T612

On the underside of the printer there is a shaft to which an arm is attached with the paper pickup rollers. On the shaft is a plastic moulding to which a spring is attached which keeps the paper feed rollers up when not printing. The moulding broke and the spring detached and the feed rollers dropped into the paper tray which is how we became aware of the problem. I found a way of attaching the spring however it hasnt fixed the problem. When I try to use the printer I now get a message to replace the paper tray. Is there something else which has broken or is it a matter of resetting something.

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  • JamesHarmon Aug 14, 2008

    On the underside of the printer there is a shaft to which an arm is attached with the paper pickup rollers. On the shaft is a plastic moulding to which a spring is attached which keeps the paper feed rollers up when not printing. The moulding broke and the spring detached and the feed rollers dropped into the paper tray which is how we became aware of the problem. I found a way of attaching the spring however it hasnt fixed the problem. When I try to use the printer I now get a print status of Error every time. I can print the demo page from the printer control panel, but always get the error message when printing from my desktop computer. The printer cable is connected on both ends.

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The broken part is called the bell crank arm part number 56P1228 this is very common. If the printer isn't recognising your tray, remove it and check the little plastic fingers on the left side (half way down the tray) and the metal springs in the printer (left side) which the tray pushes on to.

Posted on Aug 04, 2008

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