Question about HP Photosmart C6180 All-In-One InkJet Printer

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Printer keeps restarting - HP Photosmart C6180 All-In-One InkJet Printer

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Perform a partial reset Perform a partial reset to restore the product settings to the default values.

1. Write down any fax numbers and country/region and language settings stored in the product memory.
CAUTION: A partial reset might remove all speed dials and other settings from the product memory.
2. Disconnect the power cord from the rear of the product.
3. Press and hold the # and 3 buttons at the same time while plugging the power cord into the rear of the product.
4. Release the buttons after 30 seconds or when Part NVM Reset displays on the control panel.
5. If the product does not turn on automatically, press the Power button ( ) to turn it on.
6. Press OK to continue the current task.

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Dowload the Firmware fix on this line. make sure it's connected over the usb cable.

Critical Update to Prevent an Error State When Connecting Your Printer to a Network
2009-07-16 , Version:1.0, 789.02k
This update will prevent your printer from entering an error state and displaying an error message on the Front Panel Display when connecting to a network.

Posted on Mar 28, 2011

  • a1224imac Jul 11, 2011

    Apparently some defective components were used in the construction of the logic board. On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time.



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Do the following, let me know if it clears or not:
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  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
Install the ink cartridges when prompted.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at

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