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My Acer laptop was infected by a virus which disabled system restore and therefore am not able to boot it up and cannot restore to an earlier date. Basically wont allow me to do anything. how do I do a clean install?

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Hi have you got a backup disc you can wipe your computer and recover it with the backup disc

Posted on Mar 27, 2011

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2 Answers

Shut down


Possible corrupt operating system. The cause of corrupt operating system is Windows file corrupted or virus infected Windows.

Solution corrupt Windows files:
1. START - All Programs - Accessories - System Tools - System Recovery Options - System Restore (restore to the date when the OS is still normal)
2. START - All Programs - Accessories - System Tools - System Recovery Options - System Image Recovery (restore using a backup system that you created)

Solution files corrupted due to virus infected windows
Update anti-virus and virus scan (if the virus is detected, the primary action = repair, secondary action = quarantine). Then repair the operating system with System Restore or System Recovery Options.
Note:
If the operating system infected with virus (virus infected not long ago), the best solution is to use System Restore. Restore to a date when the windows are still normal.

Nov 13, 2011 | Toshiba Computers & Internet

1 Answer

Sound problem


most commonly problem with the sound is virus

check the computer if it is infected and virus might have created policies in the omputer to disable the sound

once you remove the virus
check if sound works

if not

uninstall and reinstall the drivers of sound from device manager

if it still didn't work

restore the system to earlier date

here is the way to restore

click on start, all programmes, acceseries, system tools, system restore

Aug 17, 2011 | Computers & Internet

1 Answer

My computer is unable to boot in any of the options, what do i do?


Booting problems with your laptop occur when the computer gets infected by a virus or when there are underlying hardware problems.You can use several troubleshooting techniques before taking the laptop to a service center for repair.

1. Turn on the laptop without pressing the power button too long, to prevent it from turning on and then turning off. Also make sure that the laptop has enough battery power to boot up.

2. Unplug any external drives connected to the computer. These include flash drives, external hard drives or any CD or DVD in the optical drive. Listen closely as you boot the computer. If the laptop is emitting ticking sounds and refuses to boot up at all, the hard drive or another internal component may be damaged. Consider bringing your laptop to a service center.

3. Turn on your computer and boot to "Safe Mode" or "Last known good configuration" if the computer powers on but displays an error before it boots the operating system. If this is the case, the laptop may be infected with a virus.

4. Use the "System Restore" feature in Windows to restore the operating system to an earlier time. Note, however, that this will not work for those whose computers have the "System Restore" feature disabled. Click "Start," "All Programs," "Accessories," "System Tools," and then "System Restore." When the dialog box appears, click on the box for "Restore my computer to an earlier time," and then "Next." Select the restore point that you want and follow further instructions.

5. Resolve a "blue screen" problem. This error screen appears before booting, and is caused by several factors such as virus infection or hardware failure. Read the error message to determine what factor caused the problem. The error message should include troubleshooting tips.

6. Consider repairing the operating system if the computer does not boot at all. This procedure will repair the operating system without erasing your data and settings. Access the Resource list for instructions on how to repair Windows.

I hope you find it very helpful. Thank you for using fixya.

Aug 15, 2011 | Computers & Internet

1 Answer

My Laptop has hanged


Your laptop has been infected with virus and some files= some program or registry files , could have been deleted or is corrupt.
You can restore the PC to an earlier date if it boots up or else you have to check the memory . If not the OS must be reinstalled.Use genuine software and use a good anti-virus software

Jan 24, 2011 | HP Pavilion dv6000z Notebook

1 Answer

I ended up with a virus on my acer aspire one laptop and it prevents me from doing a system restore. How can I fix the laptop without sending it to a computer fixit shop?


Start up in Safe Mode. Go to your System Properties and disable System Restore. Run a full-system scan with your antivirus. Remove the detected infections, and go back and re-enable System Restore. Create a restore point, and restart. This should remove the virus.

Jan 21, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Hi laptop is not booting up at all. can hear hdd sound acer 5535-5452


George,
Please press F8 at bot up and then select Safe Mode to boot into. Once booted, Start->All Programs->Accessories->System Tools->Restore. Here select an earlier date to restore to The available dates would be in bold numerals. You laptop will reboot as a process of restore. Then you can boot in normal mode.

Jan 19, 2010 | Acer Aspire 5535-5050 Notebook

2 Answers

My acer aspire one aoa 150 keep rebooting.


you must be infected by a virus, i suggest reformatting or system restore

Sep 08, 2009 | Computers & Internet

2 Answers

Need system restoration


You can restore your computer to an earlier date by using system restore. click-start-all programs-accesories-system tools-system restore. Than follow directions.

Dec 28, 2008 | Averatec AV4155-EH1 PC Notebook

4 Answers

Dell 1501 inspiron laptop blank screen


Hi,

Have you installed any application/program prior to the blue screen? Most blue screen causes your system not to boot to your operating system anymore. It is possible that your hard drive is crashed due to a virus infections or spywares. Incompatibility and corrupted system registry may affect your system to have blue screen as well.

You may try the following steps below.

1. Restart your computer. After you pressed the power button to restart. Keep on tapping F8 key on the keyboard on and off.

2. Boot advanced option will show up on the screen. You may boot your computer to the following option.

a. Last known good configuration
b. Safe mode with Networking.

If Safe mode w/networking works, restore your computer to an earlier using the system restore features.

Keep me posted.

Regards,

jeff

Oct 18, 2008 | Dell Inspiron 1501 Notebook

3 Answers

Task manager disabled


You may get into advanced boot options by pressing F8 key during the boot, choose "Safe Mode". Choose Administrator account and change the user settings accordingly. Since you have concluded it caused by Virus, obtain a reliable antivirus and antispyware software. If issue persist perform system restore by choosing the earlier date that system was working fine. If you need further assistance please post your question.

Good Luck

Feb 20, 2008 | IBM ThinkPad T30 2366 Notebook

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