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I have a Fellowes paper shredder model # SB-97Cs which needs gears to fix it. My repairman has been unable to locate the parts due to Fellowes interruption in production for this model. Any ideas where some one may have these left in stock somewhere?

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  • shortnsassy6 Mar 27, 2011

    I have already sent emails to Wheeler Machines and REA Business Equipments (from my own web search on the need for Fellowes parts).

  • shortnsassy6 Mar 27, 2011

    Have also sent email to Fellowes customer support.

  • shortnsassy6 Mar 28, 2011

    The warranty will not cover this repair as I have had the shredder since 2008. Fellowes has been contacted for the part and am awaiting their reply. The question is do you know where this gear part can be found?

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The description in this ebay listing says there is at least one gear compatible with your shredder. Please read and verify.

http://cgi.ebay.com/SB-99Ci-Gear-Kit-Fellowes-Shredders-206470-/250567338973?pt=LH_DefaultDomain_0&hash=item3a56fa2bdd


Hope this helps.

Posted on Mar 28, 2011

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The SB-97CS comes with a 7 Year Parts Warranty for the Cutting Mechanism. If you have had this device for more than 7 years, and are unable to purchase the parts from Fellowes, your only options are to either buy a used SB-97CS for parts to repair yours, or buy a new shredder.

Contact Fellowes to purchase the replacement part here:
Customer Support
Call us Monday through Friday between 7:00 AM and 7:00 PM CT or send an email anytime!

For Shredders, Binding Machines and Laminating Machines
1-800-955-0959
Contact Customer Support

Posted on Mar 27, 2011

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As you want gears to fix your Fellows paper shredder model # SB-97Cs, but right now gears or parts is unavailable due to interruption in production for this model, neither you can get some from old stock.

You have to wait for sometime, until the problem with production will solved.

Posted on Mar 27, 2011

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Welcome to FixYa!

Have you tried Wheeler Machines? They claim to have a large parts inventory of Fellowes products.
http://wheelermachines.com/fellowes_parts.htm

I hope this helps.
Thank you for using FixYa.
Jas247

Posted on Mar 27, 2011

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1 Answer

Source for gear for fellowes 301101 DS-1 paper shredder


Replacement Parts - Paper Shredders Can I get my Fellowes paper shredder repaired or purchase parts for it?

The majority of Fellowes personal shredders (small shredders that can fit under a desk) are repairable and will have parts available. If you would like to check your model shredder to determine if parts are available, please click the "Ask a Question" tab above, and advise the model of shredder, the shredder's serial number and a description of the part needed. The serial number will be located on the bottom side of the shredder head below the bar code.

*** Please note: If your shredder is still within the warranty period, we ask that you do not open your shredder until speaking with a Fellowes Representative, as opening the unit may void your warranty.***

Fellowes office/commercial shredders (large shredders that cannot fit under a desk) are repairable and parts will most likely be available. Please do not try to repair the shredder yourself or you will void your warranty. Models included in the office shredder line are 125i Series, 225i series, 325i series, 380 series, 420 Series, and 480 series.

If you would prefer to have a local servicing dealer provide repair service to your office shredder, and would like to find a dealer in your area, please see the below link to search for a dealer by zip code.

http://www.fellowes.com/Fellowes/site/support/support_authorizeddealers.aspx
To order replacement parts, or if your model shredder is not listed, please click the "Ask a Question" tab above to ask us about your shredder. *** Please be sure to include your serial number from your shredder for the fastest service ***

Our office hours are 7:00 AM to 7:00 PM, Monday through Friday Central Standard time.

Jan 22, 2015 | Fellowes Office Equipment & Supplies

1 Answer

Parts for fellows sb-97cs


Check eBay for parts or Craigslist for a shredder you can cannibalize. Sometimes Fellowes can give you the part number which can help you search.

Jul 03, 2014 | Fellowes Manufacturing Powershred SB-97CS...

1 Answer

Plastic got in shredder won't work,would like instruchions to take it apart to fix


Take out the paper bin. Look for and remove any screws holding the top part of the shredder to the base. Take the top off, turn it upside-down and you might be able to remove the jam. To take the top apart, remove all of the screws that are under or near the edge. Look out, it gets very messy when you take it apart!
Fellowes sells replacement gears for some of their shredders.

Mar 30, 2014 | Fellowes Manufacturing Powershred SB-97CS...

1 Answer

Replacement gear required


There is a YouTube video on this.
Dis assembly and Repair of a Fellowes paper shredder - YouTube
www.youtube.com/
My fellowes paper shredder stripped a gear. Here I open it up and fix it with out needing to buy replacement parts.

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Go to support on the Fellowes website. Enter your model number and you should be able to locate a parts finder. The shredders are rather inexpensive and the repair parts may not be available.
murf427

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2 Answers

One of the gears in my sb-97cs has broken. The motor runs but the broken gear prevents the teeth from rotating and pulling paper into shred. I have spoken with people at Fellowes on the phone and they have...


I have the same problem with a stripped gear, to remove the top i found it best to place the shredder on its back, then with a pozi screw driver there are 5 screws securing the top in place, these are inside the shredder above the paper bin, 1 in each corner and 1 in the centre.

Hope this helps.

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1 Answer

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You can order from Fellowes or a dealer like myself. Maybe the unit is all jammed up with shreds in the housing. Try taking the top off and cleaning it throughly. Be careful with the short ribbon cabl.

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2 Answers

The bin is full light remains on even though it's empty. How to I get it to work correctly?


I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.

I have never had this level of technical support available on the first call. Kudos for Fellowes.

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