My sahara Flatbed Scanner works fine except that I cannot find how to print without a "grey:" background. What should I do to print with a clear white background? Eric Schafer. Cape Town RSA.

print on thick paper

If the cartridges are not HP brand, that may be the problem.

Try to figure out exactly what color the "grey" background color is.
If it is truly grey, the black cartridge might be the problem.

You can also try a different type of paper.
Some paper may respond to the printing process differently than others.

If you find that the background is a red, the scanner will have to be removed and cleaned.
These models have a tendency to collect red (magenta) toner on the scanner assembly lenses.

Hi,This error is Background switchover alarm. Check the background change over mechanism drive and BW motor functioning or not? Cleaning the mechanism may resolve the issue.
regards,Scancare

Double check your cables/ harness especially to the document scanner section.
If you can print internal test pages ok, without the background, then a part of the document scanner is bad. The document scanner CCD JC96-05207A which is what reads the document.
Also, there is a "shading profile" adjustment, in case you just have a little grey background.

Whit
Item, Inc

BAUGHT A SECOND HAND SAHARA SCANNER 1200CU PLUS WITHOUT THE SOFTWARE (DRIVER) IT IS A FLATBED 1200CU WITH A USB PLUG. WHERE DO I GO ON THE INTERNET TO DOWNLOAD THE DRIVER. AM SO LOOKING FORWARD TO USING IT

http://www.scanner-drivers.com/drivers/195/195660.htm

get the driver from this site

Hi there you can go to this site so that you can download the driver for your sahara scanner....
http://www.saharaglobal.com/support/download/latestDownloads.jsp?lang=en&loc=INDIA

Please rate thanks and enjoy Fixya!!! God bless

There could be a setting in your scanner drivers to fix that. It would be under background settings.

The other thing you can do is preview the document first and select the area you want to scan. Then press the scan button again. That way the black background that isn't needed will not print.

BAUGHT A SECOND HAND SAHARA SCANNER 1200CU PLUS WITHOUT THE SOFTWARE (DRIVER) IT IS A FLATBED 1200CU WITH A USB PLUG. WHERE DO I GO ON THE INTERNET TO DOWNLOAD THE DRIVER. AM SO LOOKING FORWARD TO USING IT. DOMINGO

are you using the a transparency adapter on the negatives?