Question about HTC Wildfire Cell Phone

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My daughter entered the wrong pin number into my sons phone too many times and now its locked, it now aks for his google account details to unlock.Problem is he does not have a google account, please can any one help.

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For all android devices a google mail account is needed for purchasing apps etc. if he did not set this up and had set the pass code without the email specified the only way to get back into the phone would be to do a complete reset. Before you do this have you tried restarting the device and seeing if it gives you the ability to try to enter the code again, if not here is how to do a factory reset. As stated below this will delete everything on the sd card so i would advise you copy all the files from it onto your computer. the entire process should only take about 10 to 15 minutes depending on the phone sometimes less than this, good luck!
Performing a factory reset (hard reset) If you're passing your phone on to someone else or your phone has a persistent problem that cannot be solved, you can do a factory reset (also called a hard reset). This returns your phone to the state it was in before the first time you turned it on. Note: Factory reset will not remove the data and files that are in your phone's microSD card. Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset. Performing a factory reset using phone buttons If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.

  1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button. Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
  2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
  3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
  4. Press VOLUME UP to start the factory reset.

Posted on Mar 27, 2011

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How do i obtain puk lock number for telstra pre paid sim card when i do not know details of account i just use the number for last 12 months


Only from the owners cellphone carrier. They have locked it because they own the phone. It is locked at Firmware level. It is the only way.

Tip & How-To about Cell Phones
Your phone is asking for a PUK code? Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.

This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone. Wikipedia A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
From Bell
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card. If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card. If your SIM card becomes blocked, Contact us to get your PUK.
You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.
Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row. To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.

How to get a PUK code

The quickest way to get a PUK code is online using My Account. We'll show you this information whenever you need it.
  1. Register or log in to My Account.
  2. Select Help & Support from the main menu options on your account homepage.
  3. Select Get your PUK code.
  4. Then select Get PUK1 code.
  5. Once you have your PUK code, enter this into your phone to unblock your SIM.
Please enter your PUK code carefully - if you enter the wrong PUK code 10 times, you will permanently block your SIM card and we'll need to send you a new one. 1826865-en.jpg?2.0

Personal identification number
en.wikipedia.org


1826871-en.png?2.0 Subscriber identity module
en.wikipedia.org

1826873-myaccount.gif?2.0 UNLOCK DEVICE
myaccount.ee.co.uk

Posted by Andrew... on Jan 17, 2016
https://en.wikipedia.org/wiki/Personal_unblocking_code

May 09, 2016 | Cell Phones

1 Answer

Screen is locked and nothing is working...


Hi Kris A Hemenway-Sheets, Condolence to your family. I just want to ask if the phone is Android, what version is it? If its 4.4 and below, enter a wrong pattern or PIN five times. You'll see a "Forgot pattern," "forgot PIN," or "forgot password" button appear. Tap it. You'll be prompted to enter the username and password of the Google account associated with your Android device.

Nov 06, 2015 | Samsung Galaxy Cell Phones

2 Answers

How do i unlock my screen lock since it is blocked


Dont worry, you can reset that PIN with your google account. Just try to input PIN 5 times (any number), now you can see option "Forgot PIN?" or similiar. Tap that option, enter your Google username and password, and you can find your password on your email.

Nov 26, 2014 | Lenovo 5.5-inch Unlocked White A850 3g...

1 Answer

LOCK SCREEN CODE


hey there stephanie. Im not sure if you have resolved this problem yet, but on my phone, if i enter my code wrong 5 times, it states 'Tap next to unlock with security questin or try again in 30 seconds' If you tap next, youll come to a screen with a few options. 1 answer a security question or enter google account details. select one of the two and click next, if applicable. If you click google account details, enter your registered gmail account email and password to that account. if you chose security question, you will be asked a question which only you know. You have registered this information sometime in the past. I hope this helps or atleast you unlocked your phone already. If not so and this doesnt help, feel free to shoot me an email aaronmiedema98.am@gmail.com :) good luck!

Mar 20, 2014 | Sony Ericsson W710i Cellular Phone

1 Answer

My brother kept on entering wrong passwords on my LG P350 until it reached to the maximum attempt...and it says there.."To unlock, sign in with your google account..but i don't have a google acco


Dear:


Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
Thank You.

Jan 03, 2013 | LG P350 Optimus ME Cell Phone

1 Answer

My 4 digit lock code was changed on me by my step daughter not my pin number my lock code it was 1989 now cant use phone


PUK Code
PUK stands for Personal Unblocking Key. This is a unique eight-digit code specific to your SIM card. This is required when the PIN number to unlock your mobile phone is entered incorrectly 3 times. You are then given 10 attempts to enter your PUK code. If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack. If you do not have this then - Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give them your account details and they have confirmed your identity. For details to obtain the PUK code for the SIM card, please click on this link and follow my instructions.
http://www.fixya.com/support/r5705889-puk_code

Oct 05, 2012 | Nokia E5 Cell Phone

2 Answers

I entered the pin number three times it was wrong after that i cant use the simcard and when i open the mobile it ask for the PUK number .


You need to contact your cell phone service provider and they will give you the PUK code for your SIM card when you provide your account details and they have verified your identity.

Nov 23, 2010 | Cell Phones

1 Answer

My daughter has put a code in her phone and locked her self out


Hi Christine,

Do not worry about anything. You can easily obtain the PUK code without any charge, from your service provider by calling on Customer care number.
PUK is PIN Unlocking Code. When you enter a wrong PIN for 3 times the SIM gets locked and asks for a PUK code. Once you get the PUK code from your service provider you can create a new PIN for the SIM card.

Please note that if you Enter a Wrong PUK 10 times your SIM card will be corrupt and you will not be able to use it. So please do not try to guess the PUK.
PUK code cannot be generated by any software. Only your service provide can give you the PUK code for your SIM.

We appreciate your comments and ratings. If you find this solution helpful, please do not forget to rate it.

Thank you for choosing Fixya.


Nov 14, 2009 | Samsung SGH-C300 Cellular Phone

9 Answers

I need 2 get puk code


Personal UnlocK code is a code set by the phone service provider to prevent unauthorised usage of phone's pin number.. There's only one way to get it.. Call your service provider's helpline and they'll help you for sure..

Mar 19, 2008 | LG Vu CU920 Cellular Phone

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