Question about Creative Labs Zen Touch MP3 Player

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Blank zen i got my zen y'day. downloaded a few songs y'day and connected it 2 my speaker.it was playing just fine, up until a few minutes ago, wen d screen went blank. rightr now, its not coming on, but d blue light at the side is.

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  • John Smith
    John Smith May 11, 2010

    have you tried to press the reset button

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Posted on Aug 05, 2008

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No license to play/sync license from PC - Zen Creative V Plus


> 2 years ago

> no license to play

> Sync[hronize] license from PC

Connect the player to your PC.
Launch the software on your PC.
Click the "synchronize" button, to "push" the licenses from your PC "down" to your player.

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Update the firmware that creative put out you should be fine from there.

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Try putting the songs on your PC if they are not there already. Delete all the songs from your Zen, then reload them.

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I just read a solution posted by someone else for the same problem, they said to stick a toothpick into the pinhole reset button at the bottom of the Zen so i did this then turned it back on but i got the same problem, so i reset it again and then pluged it into recharge and this seems to have worked...hope this helps!

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1 Answer

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go and delete some songs by this your zen memory is free.
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1 Answer

No license to play/sync license from PC - Zen Creative V Plus


Unfortunately with Napster and Rhpasody (and a few others) you will have to resync every 30 days. The license should renew itself if you connect your player and resync, but i would check with napster's tech support b/c you might have to enable auto-sync temporarily until all of the licenses are updated. Alternatively, you can right click all 306 songs, click on "license" or "digital rights" and click "acquire license" - but that could be a real, time-consuming pain.

If you convert those songs to Mp3 format with an Mp3 converter,, you will never have that problem again.

-Tha Mp3 Doctor

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3 Answers

No license to play/sync license from PC - Zen Creative V Plus


Start up Window Media player on your computer. Plug your Zen device into the computer. Wait until you see it listing in WMP. Unplug the Zen and see if you can play the songs.
The licenses on the device should be updated by WMP when you plug in the device

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1 Answer

Zen Vision M Malfunctioning?


Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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1 Answer

I have a creavtive zen v


ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

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2 Answers

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Does the firmware update recognize it?

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