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I have a Cricket USB Modem. It successfully installed on the computer, but, when I try to log on, it says that the device is "not found." Is there something that I am not doing/need to do?

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HI Gmp6329 go to the control panel of you PC. In the control panel you are looking for device manager. Under the device manager look for the cricket modem and see if has a yellow ! point. if you see this uninstall the modem. Also if there is a disc that you need to install make sure it is the latest version. You can go to www.cricket.com and download it to you PC.

Posted on Sep 23, 2011

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Posted on Jan 02, 2017

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Utstarcom um100c software for windows 7




for your download click htt



This device will work on win7, no problem. You'll need the install disc or the software.



UM100 win7 64bit



1.Double-click the quicklinkmobile.exe application from cricket. It will unpack a folder with the installation files in the same folder the quicklinkmobile.exe app is residing.


2.Go in that folder and click on start.exe, then click on install quick link mobile. Go through the normal setup as you normally would.


3.Once it finishes installing, connect your UM100 UTStarcom modem on a free USB Port. Don't open the Cricket Wireless application just yet.


4. Go to start menu, right click on Computer and select properties. Then click on device manager on the left. You will find the UM100 modem has an exclamation point on it.


5.Right click it and select update driver. Select "Browse mycomputer for driver" Option at the bottom. Click on Browse to select a driver from a location, then navigate to your root drive (usually C: and sometimes D then to Program Files (x86)/Cricket/Quick Link Mobile/System


6.Make sure you navigate to this cricket wireless installation folder. It should be in C:\Program Files (x86)\Cricket\QuickLink Mobile\System. Once you find it click ok. Make sure "Include subfolders" is selected under it. Click on "next" and now it will install the driver.


7. After it installs, it will create two more Unknown devices with exclamation points. Wait a couple of minutes for the system to finish up installing that one before you continue with this instructions.


8. Now repeat steps 5 and 6 above for each of the two unknown devices until there are no more devices with exclamation points in device manager.


9. Now open Up Cricket Wireless application on your desktop or start menu, and continue with the normal modem activation of the wizard that appears. That's it! It will now detect the modem and activate it. Allowing you to use it.


10. Go and find whoever said you couldn't use this modem on 64-bit systems and punch them in the face.


11. Call me so I can punch them in the face again.


12. Enjoy your newly installed UTStarcom UM100 cricket modem on your 64 bit system. Ask Cricket to update their website with this information. Punch them in the face too for the sake of completeness


Read more: http://www.cricketusers.com/cricket-mobile-broadband-devices/20339-utstarcom-um100c.html#ixzz22FHP7OMr


hope this helps

Jul 22, 2012 | Sabrent USB 2.0 NT-USB20 Ethernet Adapter

1 Answer

I cant access the internet . I have gone onto change settings and entered SSID but error code 51030 comes up


Hi Liz,

My name is Ryan and I work on behalf of Cricket. Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.

*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:
  1. Insert the device into your computer's USB port
  2. Open Cricket Broadband Connection Manager
  3. Go to Help>About, your phone number is listed as your MDN
More FAQ and Support can be found at www.mycricket.com/support

Best,
Ryan on behalf of Cricket

Feb 15, 2011 | Nintendo Wii Console

2 Answers

It wont let me get internet i have cricket broadband the usb device


Hi Nicholas,

My name is Ryan and I work on behalf of Cricket. If you are experieneing issue with connecting to the internet using your Cricket broadband USB modem, please view the steps below in order to speak with a customer service member directly regarding solutions and area coverage.


Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:
  1. Insert the device into your computer's USB port
  2. Open Cricket Broadband Connection Manager
  3. Go to Help>About, your phone number is listed as your MDN
More FAQ and help can be found on www.Mycricket.com/support

Best,
Ryan on behalf of Cricket

Feb 15, 2011 | Nintendo Wii Console

1 Answer

My cricket broadband will not work on it its not the computer im using now its 1 that my niece got 4 christmas so i will give you my email and you can let me know what i have to do thanks


Hi Detrick,

My name is Ryan and I work on behalf of Cricket. For assistance with broadband set up, please visit http://www.mycricket.com/support/faq/Im-having-a-problem-connectingandnbsp-How-do-I-get-support-for-Cricket-Broadband-service

Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:
  1. Insert the device into your computer's USB port
  2. Open Cricket Broadband Connection Manager
  3. Go to Help>About, your phone number is listed as your MDN
Best,
Ryan on behalf of Cricket

Dec 28, 2010 | Sylvania G-Netbook

1 Answer

Computer wont boot when I have the cricket modem pluged in.. I have to un plug it so my computer will start. I have tried to set boot priority but that did not work


the cricket modem u r plugging in is full of virus. install anti virus. let it scan the system once. then plug in u'r cricket modem

Nov 04, 2009 | Compaq Computers & Internet

1 Answer

If you dont have a router can u still use a cricket usb modem


with a laptop connect the laptop to ps3 with an ethernet cable and on the cricket modem connection goto properties and turn on connection sharing and choose the local are connection as device to share with

Oct 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

MY SATELITE PRO 4300 SERIES LAPTOP DOES NOT RECONIZE MY CRICKET BROADBAND DEVICE AS A MODEM. WHY NOT? IT WONT LET ME INSTALL IT MANUALLY EITHER.


i have experienced the same with hwuawei mobile broadband device. i think the autorun is disabled or the computer doesnt recognize it. Is it a USB device? or a cable attached to your computer.?

Jul 14, 2009 | Toshiba Satellite A10-S129 Notebook

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