Question about KitchenAid KSBS25IN Side by Side Refrigerator
Hi and welcome to FixYa, I am Kelly.
Here is a quick way to determine if the problem is the water valve or circuits in the refrigerator. Open the fiber board cover that covers the back bottom of the refrigerator. Locate the inlet water valve and very carefully pull off the 2 terminal connectors on the solenoids and swap their installed positions. Then when you actuate the water in the door water should flow to the ice maker if the inlet water valve is good. If it does flow to the ice maker then you need to suspect the ice maker or wiring as the problem. If it water does NOT flow into the ice maker the inlet water valve / solenoid has failed. MAKE SURE you install the water valve connectors back onto their original positions and re-install the fiberboard cover after cleaning things up a bit.
Just a note... if you removed power to do the connector transfer... each time you unplug the unit you must wait 15 minutes before plugging it back in so the coolant system can stabilize internal pressures and the compressor will re-start normally.
I did a model search and your model number is missing several digits on the end of the number. For the sake of ice maker / and water in door troubleshooting it does not matter at this time. When it comes time to look up specific parts of order parts a complete model number is a must. I am using this model number as a troubleshooting reference:
The inlet water valve is common to all units of this size and is item 5 of this link:
Here is one of 2 links to help you in troubleshooting your Ice maker:
http://applianceassistant.com/pdf/inDoorIceSystem.pdf (8.43 mb)
Just be advised that the troublshooting involves using a jumper on an energzed circuit of the ice maker. So make sure you use an INSULATED jumper! I use a short piece of #14 house wiring and strip off each end.
I still think you probably just have a problem with the inlet water valve but you will prove that by perfoing the steps I mentioned and the steps in the manuals. NOTE the part about taping the door switch down. The ice maker will not work with the door open unless you perform the switch taping.
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Posted on Mar 28, 2011
Either the ice maker is not calling for water or the water supply valve is not working. The water supply valve has two coils on it. One for the dispenser and one for the ice maker. See my tips and how to's for your answer Please consider giving us a four thumbs up for our rating! Using fixya and this procedure has saved you a minimum of $125.00! kdrake84 Click on the link below.....
Check out the ice maker procedure on my tips and how to's.It will show you how to check both.
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Ice maker repair http://www.fixya.com/support/r8753658-whirlpool_style_ice_maker_repair
See my tips and how to's for your answer
Please consider giving us a four thumbs up for our rating!
Using fixya and this procedure has saved you a minimum of $125.00!
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Posted on Mar 28, 2011
There are possible reasons:
1. There is a problem with the water valve
2. The fill tube can freeze up
3. The icemaker itself can fail
If you look closely with the water valve, while the water supply is back, do you hear a humming sounds near the valve. If yes, then it will need replacement.
Posted on Mar 27, 2011
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Posted on Jan 02, 2017
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