Question about Acer Aspire One Netbook 8.9" Notebook

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The audio is very cracky and poppy when ever audio is playing no mater what i am listening to or watching its not the speakers themselves cause if i plug in head phones it does the same thing

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  • josh gordon Mar 27, 2011

    how exactly do i do that

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  • Master
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I don't know if it is still under warranty, but in any case, I would download an updated sound driver from Acer.com as it may have errors.

Posted on Mar 27, 2011

  • specialistel Mar 27, 2011

    If you can remember when it was last OK, type in the search box that apears as you click on Start, restore point. Choose from the list, Restore point and select Restore system to an earlier point. Select the time when it was OK and click on it.

    Or go online to www.acer.com and search for support on your laptop then find drivers and double click on the keyboard driver it should automatically download.

  • specialistel Mar 27, 2011

    Apologies, keyboard driver should read Audio Driver.
    Sorry.

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1 Answer

All of my speakers work when listening to music, but I noticed when watching a movie my left full speaker and surround sound speaker is not playing


There's only 2 things then that can cause this. First look at the simplest thing, and that would be your audio output connection. If you are playing music from the same playback device that you also watch a movie from; the problem indicates that there is something wrong with the left output that you are using for movie playback. Check that connection on both ends, that it is connected firmly and has no sign of damage and that it is also plugged into the proper input connection on the receiver. If that is not the case; i.e; you have made a single digital connection and are enabling that digital output then the problem is more complex and involves the processing of the digital signal either by the player, or by your receiver. In which case the problem could be isolated to which device is the culprit by connecting it to another device that can perform the same surround sound decoding functions. Making the repair however is not something I know how to do.

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