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Re-installing WindowsXP Home from CD. Goes well up to end installation then shows Login screen and I get "The specified domain neither does not exist or could not be contacted". There is no start button and I cannot find a way to boot in safe mode and login as administrator. The same whether I boot from CD or HDD. Thanks in advance

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  • dmor5773 Aug 04, 2008

    Computer is a Compaq Presario B2800 notebook. I do not think the HDD was a fresh format. It was given to me with the Windows Home edition and correct CD and COA key. When I turned it on it asked for the CD to be inserted to continue.

  • dmor5773 Aug 04, 2008

    Thank you proton77. I followed your suggestions and chose to do the fast format, then installed XP with success. I then connected to the internet OK. Next I must install AV protection and MSOffice to make the computer useful again.



    I am very pleased with the result and my skill set has increased.

  • dmor5773 Aug 05, 2008

    Not sure how I formally close the solution but please accept this comment as confirmation that the problem has been fixed.



    Thanks to you again.

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  • HP Master
  • 1,183 Answers

Are you trying a fresh format reinstall or a repair ?

Thanks
Proton

Posted on Aug 04, 2008

  • 2 more comments 
  • Mandeep  Singh
    Mandeep Singh Aug 04, 2008

    Could you also provide us with the name of manufacturer of your system.





    Thanks

    proton

  • Mandeep  Singh
    Mandeep Singh Aug 04, 2008

    Hi,

    As described by you the problem is that the OS cd is not booting and its going directly to the OS . First Lets make the system boot from the cd . To do this follow steps below, to change the First Boot device to Cdrom



    Configuring the boot order
    The boot order can be configured on the Advanced tab in the BIOS settings menu. The steps for modifying the boot order may vary depending on the model of the computer.

    NOTE: BIOS configurations vary depending on the computer. For further information on a specific computer, refer to the documentation provided with the computer or go to the HP Drivers and Downloads page . The BIOS settings are generally listed in the Maintenance and Service Guide.

    Follow the steps below to configure the boot order on most computers.
    Turn on or restart the computer.
    While the display is blank, press the f10 key to enter the BIOS settings menu.

    NOTE: The BIOS settings menu is accessible by pressing the f2 or the f6 key on some computers.

    Select the Advanced tab using the right and left arrow keys.
    Use the up and down arrow keys to select Boot Order .
    Follow the on-screen instructions to change the boot order.



    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Aug 04, 2008

    Resetting the defaults of the system properties



    Reset the boot order to the default settings
    To reset the boot order to the default settings, follow the steps below.



    1. Turn on or restart the computer.

    2. While the display is blank, press the f10 key to enter the BIOS settings menu.

    3. Press the f9 key to reset the BIOS to the default settings.

    4. Press the f10 key to save the changes and exit the BIOS settings menu.

    Thanks

    Proton

  • Mandeep  Singh
    Mandeep Singh Aug 04, 2008

    Request You kindly Rate the Solution as Fixya. So that we can close the case .



    Best of luck for the future





    Proton

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