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My magellan 1200 is very strange....it works fine and holds a charge ..i got a new battery.ive been charging it through the usb cable when its off ..takes about 6 hours or so to get a full charge then it works for like 2-3 hours....when i plug it into my car adapter it acts like i pluged in the usb cord to up load new software or maps....i took it to best buy to see what they said and this is what happen ...they plugged it into different car adapters that they have for there units in the store that they are selling and some of them brought up the screen usb has been plug in.....and some of them would show that i was charging the unit and i could go do the usual stuff (thats what should happen)...when the screen says usb post connected i cant do anything..i tried to reset it a bunch of times and nothing diff. also i held the on button for 20 seconds when i turned it off...i contacted support at magellan and they were no help....please help just so u know it does work and its not stuck on that screen unless i plus in my car adapter

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Won't turn on after first time

saw this on a different forum.....I got one for xmass.....hope it doesn't happen to me!!!!!!!!



I apologize for the inconvenience. After further research with our engineers, a problem has been discovered on your C550. A file has been created to stop the unit from turning off and locking up. Please download the new file from your computer to the unit. The file is attached to this email along with instructions on how to get the file into the unit.

The following procedure will update the software in your C550 series and correct the power issue you are experiencing with your Garmin C550 series

1.) Let the Garmin sit without power for at least 24-48 hours.

2.) Plug the C5xx series into the your computer (using a USB port in the back of the computer) with the cable provided with the unit.

3.) After removing the faceplate on the front of the Garmin press and release the reset button. At this time the C550 series will reset and power on.

4.) Save the attached file included in e-mail from Garmin Product Support. Save this file to the desk top on your computer. Note: This will make it easy to find.

5.) Open the My Computer window (by accessing the start menu on the bottom left of your computer screen).

6.) Locate and open the Garmin Mass Storage device.

7.) Locate the Garmin folder and open.

8.) Open the remoteSW folder.

9.) Copy the file that you have saved to the desktop and paste it into the remoteSW folder you have just opened. Make sure that none of the files contained within the remoteSW folder is highlighted, or you will not be able to save the new file.

10.) A message window will pop up asking you to confirm that you want to replace the file; Select Yes.

11.) Disconnect the C550 series from the USB cable and let the unit restart. A message will appear on the screen stating "Updating PLD Software".

Note: the screen will fade out and go blank during this process. Do not be alarmed, this is part of the update procedure, and the screen will return to normal within seconds.

Posted on Dec 26, 2007

  • 20 Answers

SOURCE: RoadMate 700/760 Version 6 update maps are over a year old!!

THE CURE for this problem is NEVER BUY Magellan again!!

After paying over £800 for an early Roadmate 700 (which failed and was replaced by a failed/recon version) then to have problems with software.. now having waited a year to get map update and version 6 firmware I find it doesn't give me Magellan Tools which was promised by Magellan Support.

After several mail queries and important qustions remaining unanswered I am buying a Tomtom Go 720T which will do all the updates automatically via a cradle linked to my PV/Internet.

NEVER EVER AGAIN a damned Magellan - great when it works but it's easier to get blood from a stone than good support from Magellan.

Posted on Jan 08, 2008

SOURCE: supersonic SC-299TDVD

Battery back needs to be connected to the DVD player when charging. connect the batter pack to player. Run the DC/out from the battery pack to the DC/in in the player. plug the charger into the wall.

if that does not work, you have a bad battery

Posted on Jan 20, 2008

  • 1 Answer

SOURCE: gigabeat u202 sl, winXP sp2

I have a similar problem. I bought a new gigabeat U 2Gb in USA last week. It functioned properly in computers in USA. Now I'm in Argentina and I can't connect it to my computer (windows XP and windows media player 10 both in spanish)I tried install WMP 10 in english that came in the CD and the other
two files windowsmedia10-kb902344-x86-intl.exe and windowsmedia10-kb895316-x86-enu.exe and in the last case apear this message:
"Setup cannot update your WMP 10 files because the language installed on your system is different from the update language". Do you have any suggestion to solve my problem? Thanks

Posted on Feb 26, 2008

  • 2 Answers

SOURCE: Garmin Nuvi 760

Sounds like you both have a battery problem. I experienced a similar problem when trying to charge via the USB-cable connected to my computer.
Ended up buying an original charger (expensive) and the charging went smooth.
The car charger should in any case work fine, so probably your battery is not very healthy.

Try holding your finger on the battery symbol for about 10 sec. The unit will then switch to a technical page. There you can observe the battery and charging voltage. When I plug in my computer USB-cable, I read around 4,4V and that is not sufficient for charging my battery.
When connected to the original charger, this voltage rises to about 5V which gives a nice charge. When unplugging charger, the unit displays the battery capacity. If the charging voltage is OK, but battery capacity drops quickly after you unplug charger cable, the battery is probably bad. (Of course you have to charge is for some time) I think around 4V battery voltage give 100% capacity. 3,9V gives about 90% capacity.
This will not solve your problem, but can give you an idea about what is wrong.
Good luck.

Posted on Nov 17, 2008

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