Question about HP Office Equipment & Supplies

1 Answer

I get the following message - "The scanner is currently in use. Please wait until your previous task is complete and then try scanning again." I have a HP Officejet 6500A. What causes this and how do I get rid of it so that I can scan another document?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Expert
  • 89 Answers

Are you getting the message from front panel of the printer or on the PC?

If from printer
check if printer can print test page by going to set up then go to printer status report
check if printer can make a copy as standalone
if not
power cycle the printer
if still unresolved
restore the printer to factory defaults by checking to set up>tools>restore factory defaults

If from the PC
restart pc
click on the black printer icon on your desktop
click on activate scan to pc
then try scanning again

if issue persist go to the link below
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-90930-1&lc=en&dlc=en&cc=us&os=4063&product=4083977&sw_lang=

download the scan diagnostic utility
it can fix scan issues when it comes to software

I Can't Scan in Windows Using HP Software
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02661093&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=4083977

Hope I help you a bit.



Your's Truly,

Christian from HP

Posted on Mar 27, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Serial number currently shows as out on another transaction. do you want to continue? yes / no


say no because the serial number has been taken out of you inventory on previous scan. you can change the default in the settings

Jan 28, 2013 | Symbol MC9090-G Barcode Scanner

1 Answer

Can,t get scanner off all channels locked mode


Please try this!!
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Hope this works.. Happy Scanning

Nov 20, 2012 | Radio Shack Pro-96 Scanner

2 Answers

Hi, I scan documents (recto and recto-verso) using the InformatikScan software and the scanner Canon DR-9080C. When I scan for ex. 30 pages, after 10 pages the scanning process slows down in...


The scanner creates a Raster Image and if it is grey or color, the size is big. After a few images are scanned, the 'buffer' inside the scanner is full. It may take more time to process the scanned image by the scanner if it is 24 bit color. The image is sent to the computer Harddisk and if the disk is full or if it had not been defragged for a long time, the sectors may not be contiguous for speedy writing, This will slow up the scanning. Ensure the disk has large space. 'Scan ahead' slows down scanning speed. (Without scan ahead, the next page is fed only after processing, whereas when selected, just after the previous page is scanned, the scanner start the next one)
S. Mohan, India, Chennai

Jul 04, 2011 | Canon DR-9080C Path-Through Scanner

1 Answer

I have a radio shack pro96 i can not reboot it to restall the v scannfolder what can i do i have tryed everything to wipe it clean


Sounds like the motherboard is corrupted. Please try these steps again. Thanks!! Happy Scanning!!

I need to ask you this. Normally one bank can't be closed.
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Apr 11, 2011 | Radio Shack Pro-2096 Base Scanner

1 Answer

Re CanoScan 9950F: I opened Toolbox (v. 4.9.3.4), selected Scan setting "auto mode". Under "Save Scanned Image", I ttyped in a "File Name" , Saved it as JPEG/Exif, For...


Hello
Actually you do have to select a program for working with photographs such as Photoshop, or Adobe Elements, maybe Microsoft Paint or Picasa maybe. Then your scanner will scan and the pictures will be saved and they'll be opened in the photo program you have chosen afterwards.

Jan 04, 2011 | Canon CanoScan 9950F Flatbed Scanner

1 Answer

I have A radio shack PRO-2096 and have not been able to use it in over A year. it reads all channels locked out. I can't unlock it.can someone please help me?


Please try this!!
You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Hope this works.. Happy Scanning

Jun 23, 2010 | Radio Shack Pro-2096 Base Scanner

1 Answer

IT WON'T BUDGE. IT READS ALL CHANNELS LOCKED OUT. PLEASE HELP


You may need a soft or hard reset. Here's some reading and instructions.
Please use this first!
resetting your scanner
1. Turn off your scanner, and then turn it on again.

2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.

If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!

Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.

1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.

2. Press 0. The following messages appear on the display:

System Tests

Select Test
Exits if no
Key Press

3. Press 1. The following messages appear on the display:

Factory Init
Erase Memory
ENTER if Yes
CL to EXIT

4. Press ENT. The following messages appear on the display:

Initializing
Clr Main Mem
V-Scan is OK
Please Wait

5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.

Hope this works happy scanning!!

Jan 12, 2010 | Radio Shack Pro-2096 Base Scanner

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

2,834 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...