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If you mean the MP3 software your solution is likely simple. Mine kept popping up with new sansa mp3 software required to run everytime I went to autoplay on the CD then took me to a link on how it works with windows media player.
If your running WinME or higher (might even be Win 98 or higher) the software is already installed or available through windows. Simply install and run windows media player and use the sync tab. If the sync tab isn't there then update the media player

Posted on Aug 04, 2008

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