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Our remote on our system does not work. We have changed the batteries so how can you check if it is the remote or the system not sending the signal.

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  • elehc Mar 27, 2011

    Thank you will check this out and hopefully will fix it

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  • 2,098 Answers

Hi elehc,

First check the battery terminal of the remote control for corrosion, using the smooth sandpaper or blade, gently scratch it to erase the rusted parts then check the signal using your digital camera or cellphone camera if it is functioning. Also if you can take it apart, check the board for bad solder joints most especially the battery terminal and the legs of the infrared emitter.

After you confirmed that the fault is not came from the remote control, this is a clear indication that the infrared reciever circuitry at your air conditioner was faulty.

Hope I helped you.

Have a nice day!

Thanks for using Fixya.

Posted on Mar 27, 2011

  • Jdvillanueva
    Jdvillanueva Mar 27, 2011

    welcome and I'm hoping for the positive result...

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The batteries are dead.
Replace the batteries.
There is something blocking the receptor on the main unit.
Remove any obstructions and clean the area in front of the receptor.
The remote is too far from the receiver or at too extreme of an angle.
Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver.
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The device has a keylock or lockout feature turned on.
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Replace the batteries.
There is something blocking the receptor on the main unit.
Remove any obstructions and clean the area in front of the receptor.
The remote is too far from the receiver or at too extreme of an angle.
Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver.
A fluorescent or other bright light is shining on the receptor on the main unit.
Turn off the light or shield the receptor.
The device has a keylock or lockout feature turned on.
Check the display for a key or lock symbol, then follow the instructions in the device's user manual to turn off the keylock or lockout feature.
Either the remote or the receptor on the device is not functioning.
Use an Intraed Sensor to see if the remote is sending a signal.
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If the remote is not sending a signal and you have replaced the batteries, you will need to repair or replace the remote, depending on cost.

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The batteries are dead.
Replace the batteries.
There is something blocking the receptor on the main unit.
Remove any obstructions and clean the area in front of the receptor.
The remote is too far from the receiver or at too extreme of an angle.
Move closer to the receiver (within 23 feet) or change the angle (within 30 degrees) to the receiver.
A fluorescent or other bright light is shining on the receptor on the main unit.
Turn off the light or shield the receptor.
The device has a keylock or lockout feature turned on.
Check the display for a key or lock symbol, then follow the instructions in the device's user manual to turn off the keylock or lockout feature.
Either the remote or the receptor on the device is not functioning.
Use an Infrared Sensor Card (Cat. No. 276-1099) to see if the remote is sending a signal.
If the remote is sending a signal, it used to control that device, and no other solution works, you should have a service center look at the device and remote to determine the problem and if it can be fixed.
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pete

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