Question about Office Equipment & Supplies
CHeck first what is the model/brand of the printer
POssible issue is that black is not recognized by the printer
Try reinserting it again
Try restarting the printer
Try cleaning the contacts of the Ink cartridge
Try aligning the printer
Try resetting the Printer
check the black cartridge if it is low on ink
Hope I help you a bit.
Christian from HP
Posted on Mar 27, 2011
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Posted on Jan 02, 2017
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