I am unable to access the web browser, send multi media messages or download multi media messages sent to me with my Motorola RAZR V3i. AT& T is my provider. On my menu screen next to signal strength it always has the three boxed which reflects "wireless data packets are being transmitted" I think it should display another setting that according to AT&T means "wireless data is available and ready for use. I don't know if one of my setting is incorrect. Can someone help?
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With net10 it tells you clear as day on the step by step activation process on the web page that net10 does not support multi media messages. You will need to download a third party messaging app to send and recieve or use the email app.
Have you checked to see if the websessions information iis correct in order for your wifes phone to access the internet for Cingular. Go to your Main Menu and click select on the browser icon. Now scroll to find WEBSESSIONS and click SELECT. Depending on where the cell phone came from initially it will either have just a couple of choices or a lot of choices here. You need to locate either a Cingular3 or MEdia Net. These are usually what the setting name is called. You need to verify that these settings are correct for your AT&T service. I do not know if it is ok for me to put the info here. So I will tell you where you can find it.
You need to go to the at&t website for support/tutorials. It is: https://www.wireless.att.com/support/ This should take you to the correct arera. You need to make sure that your checking info for a V3 razr, go to PHONE/DEVICE SUPPORT and then click on TUTORIALS. This should take you to where you need. If the phone showing is not a v3 you need to change it to a v3 by clicking on the (not my phone/device? link located under the cell phone picture.). Under SELECT CATEGORY you need to go to TEXT MESSAGING-SMS, under the SELECT TUTORIAL click on SEND/RECEIVE TEXT MESSAGE. This will give you the information you need to hopefully fix your wifes phone so that she can use Multi-Media. Unfortunately when a phone is unlocked it won't always work for Multi-Media. For example: if the phone was initially a T-Mobile phone the settings for Multi-Media will not be set up for AT&T. They are different. I hope I have helped you.
When you receive the message with id and password, it usually means that either your phone is not multimedia messaging compatible or your account is not provisioned with the actual multimedia messaging feature itself. If unable to send or receive a picture message (MMS), troubleshoot accordingly:
Sounds like you dont have browser access. Picture messaging uses the data service from your mobile internet. If you are using an unlocked phone these settings will need to be configured for your browser and your picture messaging. Contact your carrier or the manufacturers website for these.
Internet Setting T-Mobile T-MobileWeb Settings: Primary IP Address: 216.155.165.050 Secondary IP Address: (Blank) Access Point Name (APN): wap.voicestream.com Data Bearer: GPRS Profile Name: GPRS Username: (Blank) Password: (Blank) Home Page: http://wap.myvoicestream.com Picture Messaging Settings: Multi-Media Service Center (MMSC) Address: http://188.8.131.52/servlets/MMS Validity Period: 72 hours Hide ID option (if option exists): set to off, no, or disabled
you need to speak to your service provider as they have not sent the text set up to your sim card to allow MMS (multi media services) for accepting and sending photos.
If you have just purchased the phone it can take upto 24 hours for your sim to set up fully depending on your service provider.