Question about Xerox WorkCentre Pro 423 Copier
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Posted on Jan 02, 2017
if the jam still shows when you turn the machine off and on then you will have to look first to see which tray you were using at the time take the tray out and look inside the frame to see if paper has stuck by the feed rollers then open the side paper path guide to check non is on teh way up from there the next is reg transfer and fuser sections also pull the duplex out to make sure its not under the travel plateand last is to check betweent ehfuser exit and finisher opent he dooor on finisher if you have one and lift the plate at top right had the paper can sometimes be hidden there... failing that the sensor for the paper exit from fuser to duplex can sometimes jam a small bit there...if you know how to get into the sp modes you can go to data log 1 there you have the jam counters and jam history look at latest and the area will show up where it could be last. good luck A..
Posted on Jun 26, 2009
SOURCE: Replace Drum
your toner has nothing to do with sending/receiving faxes. If you can print to the xerox...something is wrong with the software..
delete and re-install software..Xerox website is useless
check the black sensor that dangles into the paper tray. wiggle it up and down, ahten resintalled the tray
Posted on Dec 03, 2009
Tips for a great answer:
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Leading cause of paper
jams is debris / foreign objects that accidentally fell into the paper feed
area. Please try this approach to fix the problem:
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Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.
Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.
Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.
Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.
Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.
Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.
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