Question about 2wire 2700HG-B Router (2700HGB)

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I need to know the Broad Band password on my 2Wire 270HG-B router. This PW has 8 digits. When I try to change it directly, ATT Auto Service kicks in to "resolve the connection problem" and when it's done tells me it has reset the router with a 6 digit PW, and it tells me what it is. But then re-looking at the Broad Band PW it's still 8 digits. I get the impression that ATT is resetting a different PW. Now how do I reset the Board Band PW? If it is to reset, and your reset directions are quite clear, what else gets reset to the factory defaults, and are they straight forward to change? I do have an unusual problem with the router as it apparently was originally set-up by someone else. I got it as a promotion and at least my birthday in the set-up is NOT mine, and as I follow the the ATT proceedure for changing the Broard Band PW it chokes on the other identification data, e.g. zip code etc. Do I get to change these values after Reset?

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Tell ATT Service that the router must not be password reset, or to deactivate ATT Auto Service, after that, go and remove the routers power, unplug it from ATT and replug it to the power, after that, use a toothpick (or something pointy) to press the reset button, then wait until it turns on, go to your Routers Settings (commonly an IP (192.168.*.*)) and change the password, after all is done, replug it to ATT

Posted on Mar 27, 2011


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Hi, my 2 wire ATT wireless broad band Internet router isn't working. Flashing red lights notes

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Trying to hookup an ATT router 2701hg-8 i've lost the instructions can u help?

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1 Answer

Pvs connection

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Your best bet is to actually call the technical support for the Internet service. Look on the AT&T paperwork you go with the modem or modem+router or any billing statement that show the possibly 877 number for HighSpeed Internet technical support. They will walk you through step-by-step until you get your connection; listen carefully to the often heavily accented voice. It usually never fails.

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6 Answers

I have a 2wire 2701HG-B try that, it should work

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