Question about Kenmore Side by Side Refrigerator
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Posted on Jan 02, 2017
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
SOURCE: kenmore elite refrigerator
If this appliance is new, I would suggest to contact the vendor or manufacturer and ask them for in home service.
It could be the thermostat that might be not working properly or not set properly.
Check the user manual for more info on the thermostat settings.
Posted on Jul 08, 2008
defrost problem. advance defrost timer to defrost (till it shuts off) . remove freezer panel, check voltage and amps to heater,if heater is hot, replace timer, if heater is cold and no voltage, replace defrost limit switch. defrost all ice, carefully! with hair dryer, no poking with screwdriver.
Posted on Nov 05, 2008
The freezer will stay cold because a small
amount of cold air will be forced through the frost but that will not
be enough to make it up to the refrigerator portion. You can defrost
the unit by removing the metal panel and allowing the frost to melt.
Careful use of a hairdryer can speed up this process. This will likely
be a temporary fix. The root cause of excessive frost can be caused by
a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.
Posted on Jan 07, 2009
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