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Denon AVR 1910 - just lost our sound on our satilite tv. message on denon receiver says H=HDMI 3 D=none. Sound works on DVD. System has always worked and volume just stopped. Please advise. Haven't touched any of the connections.

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6 Suggested Answers

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Posted on Jan 02, 2017

ThaMp3Doctor
  • 8596 Answers

SOURCE: no picture/intermitten picture

I just got through explaining this to someone else - the HDCP encryption system that Philips uses is not future-proof - you will continue to have this problem as long as you use an HDMI connection with a Philips TV. My advice, which you can take or leave, is to use Component (Red, Green and Blue) cables. you won't get 1080p, but you will get 1080i, which is pretty close.

-Tha Mp3 Doctor

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: No video on Denon avr 688

After days of frustration the real problem was with the cable box. It needed a firmware update. Following forum advice I disconnected the cable box power cord for a few minutes, reconnected it, allowed the cable box to reinitialize. Turned off receiver and TV. Turned TV back on and set it to HDMI connection, turned on receiver and all worked fine. Great picture and sound.( Needed to buy an optical cable to go from the cable box to the receiver to get sound from the speaker system. )--the dirtybird

Posted on Apr 15, 2009

smarthome2
  • 1114 Answers

SOURCE: Denon AVR-2307CI HDMI won't always connect

In short, HDMI will not work. HDMI is riddled with issues, your's is just one of many! HDMI version 1.1,1.2,1.2a,&1.2b do not work 100% on any receiver. The current version is 1.3b and "so far" it works... Now the bad news; It's not just a software patch to fix the problem, it's a hardware issue as well. If your unit is still under warranty, the manufacturer will update hardware and software for you at N/C. If it's out of warranty, it's way too expensive to have done! The fix is to run your HDMI directly to your TV from source, ie. Cable,DVD, etc. then run coaxial digital or optical to your receiver for audio. The catch.. How many HDMI inputs your TV has will limit sources hooked up via HDMI. If you want further info on HDMI issues, just google "HDMI forums" and there are many different sites to answer the problems of HDMI. Hope this helps.

Posted on Aug 23, 2009

  • 1 Answer

SOURCE: No audio running TV through Denon AVR 1910

I had the same problem. You're not doing anything wrong. the thing is you can't (I don't know why but the owner manual says it) have sound going to your tv AND your HT speakers when you're using HDMI. You should try going to input setup, choose hdmi audio out to your TV instead of the speakers, and then run an optical cable from your satellite to your receiver, assigning it to the TV/Cable input.

Posted on Jan 20, 2010

  • 118 Answers

SOURCE: Denon AVR 1610 receiver. Works great but Volume

some units will only output this info through component. or you may have display options in the setup menu. good luck

Posted on Feb 11, 2010

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I have a denon avr-1611 and can get sound playback through my connected speakers (not tv speakers) but no video output from hdmi. I have the receiver connected to a samsung tv. Is there any fix for th


You should check your Denon manual to be sure that the receiver has been set up correctly. My 1913 has many set up options including associating a particular HDMI out connection with a particular source like CBL/SAT or DVD. The fact that you hear sound indicates the HDMI cable connecting the cable box or DVD player to the receiver is working ( at least the sound portion of the HDMI in cable.)

Next, is the HDMI connection you are using to the TV the one selected in the source listing on the TV ? The sound and video circuitry on a receiver are separated and you can hear sound but see no video if the TV isn't selecting the correct source. For example if the TV is set to HDMI1 but you are plugged into HDMI 2. If this doesn't solve your problem try this:

At this point you don't know if the problem is the receiver HDMI connections or TV HDMI connections or a bad HDMI cable. The first thing to try is a new HDMI Cable. If that doesn't solve the problem then do the following.

If the TV has more than one HDMI connection try another HDMI port. Be sure to switch the source on the TV to the new HDMI port ie. HDMI1,HDMI2 or whatever.

If this fixes the problem you are done. If not then Try the same thing with the HDMI out ports on the receiver. Try each one not forgetting to set the receiver to use the HDMI port you are testing.
each time.

Since this can get confusing I would write down what you are testing each time so you don't get lost or confused.

If none of this works then you can try hooking up another TV to the HDMI cable, if you have one. If you do this and you still have a problem it points to the receiver as being the culprit.

The most likely problem is you have misconfigured the system so that is where I started. Each test is dependent on the fact that your system is correctly configured to begin with.

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Change the hdmi cable and try. If not then you have an hdmi fault module.

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RE: Denon AVR 3300 - I cannot get the system setup menu to display on Phillips P50PFP5332D tv screen? All connected components work and sound great, but I cannot see Denon's Setup menu on tv to a


I understand, it's something I've misunderstood on my denon avr-790 as well when connected to a samsung 8000 series led tv.
The answer isn't in the receiver's settings (you can be on whatever source you want on the receiver end when toggling the menu). You need to toggle through the tv's sources to find the menu (usually found on hdmi 1). I've spent towards an hour recently troubleshooting only to find that it was the tv's source that wasn't set properly and I was trying to change the receiver's settings instead of the tv's source.
Hope that helps!

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Flickering video with Denon AVR 1910


I had the same issue with my Denon AVR-1908.....It turned out to be the cable box, not the receiver. I would suggest you unplug your cable box, remove and reseat the cable card,HDMI cables, and finally the cable line itself. Make sure the wires are not frayed or otherwise pinched.

Good luck....

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i seem to have a similar problem with my Denon AVR 4310CI . The output to my LCD TV just went green . On checking with some people , they suggested resetting . it didnt work . Any probable reasons

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1 Answer

No audio running TV through Denon AVR 1910


I had the same problem. You're not doing anything wrong. the thing is you can't (I don't know why but the owner manual says it) have sound going to your tv AND your HT speakers when you're using HDMI. You should try going to input setup, choose hdmi audio out to your TV instead of the speakers, and then run an optical cable from your satellite to your receiver, assigning it to the TV/Cable input.

Aug 28, 2009 | Denon AVR588 Receiver

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No video on Denon avr 688


After days of frustration the real problem was with the cable box. It needed a firmware update. Following forum advice I disconnected the cable box power cord for a few minutes, reconnected it, allowed the cable box to reinitialize. Turned off receiver and TV. Turned TV back on and set it to HDMI connection, turned on receiver and all worked fine. Great picture and sound.( Needed to buy an optical cable to go from the cable box to the receiver to get sound from the speaker system. )--the dirtybird

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Best Way ti connect a Denon AVR-1602 Surround Sound system with a Bell Express View Satlite reciever and Plasma TV


lets see, 3100 has no digital out, so you need analog inputs for the audio. Best picture with the 3100, use S-video. Digital input for the DVD sound and S-video in for picture. OOPS....does your TV have a S-Video input ?. If not then you have to use the RCA standard video type connector, as this particular denon doesnt do up or down conversion to or from S-video to old style RCA.

Sorry for the late response.....Rob

PS.....the HD bell wont do you any good with this receiver nbecause it doesnt have component video inputs. Enjoy Bells' superior picture with regular TV . Its way better than cable. Rob

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Loss of sound on the Denon AVR 2807 a/v surround receiver when I turn on and off lights in my house


Finally the problem was with the HDMI cable. When I pushed it in on the TV set the problem disappeared. It seems the connections must be quite firm on the HDMI cables otherwise anything may interfere to the sound.

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