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My Kenmore Elite model # 630.16302402 dishwasher isn't getting the dishes clean. A lot of food is still on the dishes after cleaning, especially inside the glasses. There is a white film on glasses and the inside of the appliance. I also just noticed that the upper arm isn't turning. There is about 1/2 cup of water standing in the drain area (not visible until removing the filter tray at the bottom of the appliance). Is this normal? The obvious problem is the upper arm but it seems like the rinse aid isn't being dispensed either. I can't remember the last time the light came on & when I add more it only takes a little. One more thing, it often smells bad after cleaning. I clean the filter screen & occassionaly use cleaning tablets or vinegar but it doesn't keep the smell away for long. If you can point me in the right direction, I'd be forever greatful.

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Hello, Welcome to FixYa.
To address your question first "There is about 1/2 cup of water standing in the drain area (not visible until removing the filter tray at the bottom of the appliance). Is this normal?" Yes.

There likely is a blockage in the filter/screen and chopper assembly below in the sump well, it's just not obvious/visible. The place to look for a remedy is the wash pump area, you`ll need to follow these steps to clean it.

1 ) Remove the turbo wash tube if applicable to your model, it pulls off, i.e.
My Kenmore Elite model # - a6dcf7f.jpg

2 ) Spray arm removal. hold the center nut and spin the arm.
f634f7c.jpg
3 ) Now you can remove the upper spray arm supply tub or referred to sometimes as "rear feed cap".
a ) lift to depress the rear tab, i.e.
87fb0d6.jpg
b ) Then twist the feeder to the right ( clocMy Kenmore Elite model # - 5f19a61.jpge.
5f19a61.jpg
4 ) Now you can reMy Kenmore Elite model # - 333a8e1.jpgnter nut...

333a8e1.jpg

Then remove the four # 20 torx head screws holding the filter in place, and lift the filter out.

Below the filter you`ll find food debris, undissolved detergent etc, but also a cover with a single #10 torx head screw to remove and the cover will pull straight up and out. the arrows from left to right in the image indicate...

1) screw location
2) tab to pull up on
3) the latch you may need to twist to the left to remove the cover
i.e.
macmarkus_416.jpg
Now you should see the chopper and screen assembly, it too can be clogged up pretty bad, clean it best you can...you don`t really want to remove this part.

If my explanation is not clear enough, here`s a link which provides a pretty good video of how to do this, these guys aren`t pro`s but the "how to" video is pretty thorough nonetheless.

http://www.youtube.com/watch?v=iRCCrEwrst8&NR=1

Let me know how you make out, please keep me informed if you need further assistance or anything is unclear.


Thank you for choosing FixYa and good luck.

Regards,

Macmarkus :)

Posted on Mar 27, 2011

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