Question about Breville BES820 Espresso Machine

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Our BES820 struggles to make steam. It will only make steam if you catch it at the moment it reaches temp after powering up. Any time after this results in spurts of water from the steam wand or nothing at all with the stam light flashing and the pump not starting. We get hot water from the hot water nozzel OK. I opened op the heater thinking it may be scaled up but it was perfectly clean. Any suggestons?

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  • andrew fearman Mar 27, 2011

    the wand is not blocked I'm getting steam if I switch to steam the moment the machine reaches temp otherwise if I am 5-10 seconds late all I get are spurts of hot water

  • andrew fearman Mar 28, 2011

    Hi
    I stripped down the "boiler" completely and there is no scale inside. There does not appear to be level control. there is just a spiral path through the heat block with two hoses going out to a solenoid. valve and then one line to the steam/ hot water switch. I assume that the difference between steam and water is achieved by varying the flow through the heat block and maybe temperature? Maybe the heater is worn out?

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Hi

Check the end of the steam wand and parnello.First remove the parnello and clean the holes at the end of the steam wand. If that does not solve problem, then it is blocked where valve is connected to boiler. However if both are clear, then descale machine, that might unblock the tubes feeding the booster boiler and the steam wand if it doesn't then you will have to do it manually. If no then the thermostat on the boiler has tripped and needs to be reset.

Also check this bellow link to prime your machine:-

http://www.ehow.com/how_6904450_prime-espresso-machine.html

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com

Posted on Mar 27, 2011

  • Aparajita Batabyal
    Aparajita Batabyal Mar 27, 2011

    Hi

    Spurts of hot water usually mean the boiler is overfilled. On a machine with auto fill, the probe level may be set too high or reading too high because of scale.

    Please get back to us if you have further query else please accept the suggestion.

    Thank you for contacting fixya.com







    Hi

    Spurts of hot water usually mean the boiler is overfilled. On a machine with auto fill, the probe level may be set too high or reading too high because of scale.

    Please get back to us if you have further query else please accept the suggestion.

    Thank you for contacting fixya.com




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