Question about Fisher Price Fisher-Price IXl Software - Scooby-Doo

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I have an Fisher Price iXL that I originally loaded onto a laptop computer. Now I am trying to add additional games from a desktop computer that is not the computer I originally connected the iXL to. Of course I installed the iXL software on the second computer. Then I uploaded the two new titles I wanted to install on the iXL. At first it didn't recognize that it was plugged in via the USB port. Now the software opens on the computer but freezes when I plug the iXL in. I tried to reset the iXL using the pinhole on the back but it does not wipe the slate clean on the iXL. I didn't think it would be a problem to update the iXL using a different computer since I installed the software but apparently it is? (There ARE titles on the iXL that aren't on this computer.) I don't have access to the orignal laptop the iXL is connected to anymore. What do I do? Is there a way to reset the iXL to start fresh?

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Posted on Jan 02, 2017

  • 11800 Answers

SOURCE: I can not update the

The IXL software has been designed and certified to work only in 32 bits OS's. You have a 64 bit OS so that might be a problem. But it looks like it's a hardware problem
The first thing you should do is to try to use a different USB cable. If it's the same you must check that the handheld device is functional: connect it to a Linux pc and it should appear as an external memory device - if it doesn't then it's defective.
If the hardware is good then it's a software problem: uninstall the IXL software, manually delete all remaining folders, reboot then install and run a registry cleaner like
http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
Then you need to reinstall the software: make sure the device it's not connected to the pc and put the disk in and launch the install process. Once the install is done you will be able to update it.

Posted on Dec 09, 2010

  • 4 Answers

SOURCE: I cannot download the Fisher-Price

everyone is having the same issue it must be the server down

Posted on Dec 25, 2010

  • 1 Answer

SOURCE: I am atgtempting to install the IXL software on my

Here is what I did:
Mine requested for the H drive instead of P.
I downloaded Daemon Tools Lite and installed it. I ran it the mount and drive manager. I right clicked on the bottom box. Clicked "add SCSi virtual device" I had to do this twice until it created a device called H. I tried the installation again, and the error occured and said "My documents" couldn't be found. I was able to restore the default location of my documents using some window that popped up. I might have clicked on My Documents or something, I'm not sure. Then it installed fine.

Posted on Dec 29, 2010

  • 2 Answers

SOURCE: Cannot get software to work on Mac computerf?

Do not use the disk provided. It is pc only. You must download the software from the site instead.

Posted on Jan 01, 2011

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