Question about HP LaserJet 3330 All-In-One Printer
Posted by Anonymous on
Scanner Bulb Error Message
A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner's inability to find the home reference point.
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
Remove and replace the power cord from the unit.
Wait approximately 35 seconds for the scanning assembly to "walk out" and then quickly remove the plug again.
Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
Replace the plug and let the product fully finish the boot cycle.
If this does not resolve the issue or the issue returns, upgrading the product firmware may help. The firmware upgrade can be found at the HP Web site Downloads, Drivers, and Notifications page .
Hope I help you a bit.
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Christian from HP
Posted on Mar 27, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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