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Turn program selector to "off". Turn
selector to Drain or Spin. Press the start / pause. Wait until program ends. Open door. OR Press "start / pause" until the start /
pause light flashes.
OR First, unplug the machine
and turn off the water supply. On the lower right of the front panel is a
6" / 15mm cover. Near the bottom of this cover is a small hole. Insert a
piece of wire into this hole, and push in gently. While pushing, turn the cover clockwise, it will came off. The door release is a narrow white plastic strip
hanging down on the right; Pull down on this strip while pushing in on the
door, the door lock will release. Pl click if helped.
I fixed this myself and it only took about 5 minutes. The problem is the door latch needs to be reset, which requires unplugging it's three electrical connections. This has to be done inside the washer outer seal, but it is easy to get to. First remove the outer ring that holds the seal on. Next remove only the side of the seal closest to the door latch (again only the outer seal needs to be undone). With this done remove the two screws holding the door latch in place (inside). Remove the latch, unplug the three connectors, plug them back in then reassemble everything. When all is back in place hit "cancel" and it should be good to go.
that was just happening a few seconds ago with mine and i just tried pusing the control button and the options button at the same time for a few seconds... i reopened the door and pressed start again...it's running now... good luck
ERR=An error has been detected PAU=Cycle has been intrupted 58=High current on motor phase
To clear latest stored error code: • Turn the Program Knob to the start position, Spin Only. • Press Start/Pause to start the cycle and save it. • Press Cancel to stop the cycle and turn off the LEDs. • Press Cancel again to turn on the LEDs. • Within 5 seconds, press and hold the Option and Start/Pause buttons until LEDs start sequentially chasing, then release buttons. • Turn the program knob clockwise 7 clicks from the Start Position. The control will signal the last error code. • Press and hold the Options and Start/Pause buttons for 3 seconds. The code will be cleared. • Exit Diagnostic Mode to return the washer to normal operation. a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR b) Turn the program knob clockwise 2 or 3 clicks after the Start Position. Press Options and Start/Pause buttons together for a few seconds until wash cycle LEDs appear.