Question about Sony Office Equipment & Supplies

1 Answer

We have just installed a new projector lamp into a VPLCX20 but the colour is not correct. It is missing red in the picture. How do we to fix?

Posted by on

  • 1 more comment 
  • graeme305 Mar 27, 2011

    1. when we hit reset it comes up not applicable! - either with input in or without
    2. can't see where the red panel is?
    how do we get to it?
    and does that mean we need a new part if it is out?

  • graeme305 Mar 27, 2011

    have turned on projector pressed MENU and then pressed reset
    it again comes up with "not applicable!"

  • graeme305 Mar 27, 2011

    we have taken lamp out and reset as instructed
    we have done picture reset with no result
    we have manually adjusted values as shown - there was no sharpness option
    there is no change to status of colour still showing no red colour
    sorry for delayed reply - we have been having a dinner party in between!



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 844 Answers

Welcome to FixYa!

1. Try to reset the projector to its default factory settings.
Press the reset button on the projector's remote control while the projector is on.
We have just installed a - jas247_25.jpg
2. If the problem is not resolved by resetting the projector, the "red lcd panel" might have gone out.
The image is made up of red, green and blue colors layered upon the screen. If the red panel has gone out then there is nothing filtering out the red light in the image.

You have to manually open the projector to fix this or you have the option to have it serviced.

Thanks for using FixYa.
Keep me posted.

Posted on Mar 27, 2011

  • 2 more comments 
  • Jas Barinaga
    Jas Barinaga Mar 27, 2011

    Go to the MENU first (Press the MENU button on the remote), then press RESET. Try this first, see if it will successfully reset. Keep me posted.

  • Jas Barinaga
    Jas Barinaga Mar 27, 2011

    Open the MENU again and select PICTURE.

    Once the PICTURE is selected, press RESET. If it does not reset, Adjust the values of the picture options exactly as shown above. These values are the standard values and should give a good color result.

    Then select SETUP and adjust the values exactly as shown below.

    See if there will be any progress.

    Note that I am assuming that you haven't check these things yet. We need to check these before concluding that there is something wrong internally.

    Keep me posted. I'll be standing by.

  • Jas Barinaga
    Jas Barinaga Mar 27, 2011

    Make sure also that you have completed the steps properly after installing the new LAMP.

    The last steps should be:
    After replacing the LAMP, connect back the power cord.
    The ON/STANDBY indicator lights RED.
    While in this state, press the following buttons in the remote control in the following order for less than 5 seconds each: RESET, < (arrow left), > (arrow right), ENTER.

    If you haven't done this, please remove and reinstall the lamp again then complete the installation by doing these final steps.

    Keep me posted.

  • Jas Barinaga
    Jas Barinaga Mar 27, 2011

    In that case, my professional advice is to have it serviced as it needs to be opened to check the lcd panels.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My pb6200 benq projector's colour is wrong. Missing green. Has a lot of blue & red. How do I fix this please? Have since replaced the lamp - does the same with both old & new lamp. Also has a...

Your correct about missing your primary color. this could be either your cable or the connection at the projector could have a bent pin on the port. not sure what your trying to display computer?

Jun 01, 2010 | BenQ PB6200 Multimedia Projector

1 Answer

The color of the presentation is distorted when it is projected from the BenQ DX660 Projector. It looks like the red is not coming through.

I I may have you try a simple test first, I have seen several no red problems fixed by changing or wiggling the vga lead to the computer. Also look for bent gold pins on the vga lead. I would do that first. Also go through the menu system and see if there is red in one of the icons on the screen to see if it is showing correct colour.
Good Luck!

Dec 17, 2009 | BenQ Replacement Lamp Projector Lamp For...

1 Answer

I have a TRV-35G and the colour is predominately green which I cannot correct across the whole screen with the joystick control. Where the colours of the picture have been corrected (across 2/3 of the...

Try turning colour correction OFF. (button in up position). See what affect the iris control has. This control will changed the color of the slide from deep red at nearly closed to washed-out blue and white. at full open. I adjust the controls for each slide. The color temperature of the 8549 lamp varies with the brightness. lower level warmer, higher cooler.

Dec 02, 2009 | Elmo Projectors TRV-35H Slide Projector

1 Answer

Red coured picture Nec MT850

I don't think it's globe related, I'd be getting a quote on the electronics.

Mar 23, 2009 | NEC MT850, MT1050, MT1055, MT1056...

1 Answer

Blue instead of red colour afer replacing lamp in sharp xv-z2000

You didn't put your 3-D glasses on backwards, did you? :)

Seriously, if you are using the component inputs, be sure the three cables didn't get mixed up when you put the projector back. Otherwise, you might have an issue with the color wheel inside the projector, but I doubt it.

Dec 31, 2008 | Sharp XV-Z2000 Multimedia Projector

1 Answer

In the menu selection I don't have access to sharpness, or color adjustment. The picture image is violet. How do I make adjustments in color?

Sounds like the pins on the computer cable are bent...there are three pins that carry Red Green Blue parts of the picture . if one is missing, bent etc you will loose that colour.
It could be more serious also, UV filters in projector are worn out, these are not user replaceable items, or if DLP many be part of the colour sector is missing.
If you ever need a lamp we are able to supply replacement lamp delivered next time you need one, as we ship internationally and also the same with our revolutionary ICE Digital Daytime projection screens. Regards Kevin Andreassend ICE AV Technology Ltd New Zealand +64-9-414 2348

Jul 12, 2008 | Hitachi CP-S225WT Multimedia Projector

1 Answer

No Image

You may be hearing the color wheel turning. Make sure the lamp is installed correctly and lamp access door/plate is properly closed.

Jun 24, 2008 | InFocus Lamp Projector Lamp for LP240 [...

1 Answer

Optoma h27 colour issues

Check to be sure that the projector is in the correct mode. If it is expecting an RGB signal and you send it (Y,Pr,Pb), you will see the picture as you describe. The same works for the above reversed. In all likelyhood, you are sending RGB and the projector is expecting the other.

May 07, 2008 | Panasonic PT-LB10VU Multimedia Projector

1 Answer

VP6310 Colour problem

You need to replace the color wheel sensor. I can fix it.

Dec 10, 2007 | HP VP6310 Multimedia Projector

3 Answers

Sanyo Pro Xtrax

You need to change th bulb. It's damaged

Sep 03, 2007 | Sanyo PLC XU35 Multimedia Projector

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

557 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Office Equipment & Supplies Experts

shaun taylor

Level 3 Expert

1527 Answers

Jaime Hernandez

Level 3 Expert

2336 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Sony Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides