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After a cartridge was replaced in my HP4480 All-In-One, I started getting Carriage Jam Error messages. I checked and re-seated the cartridges, turned the printer on and off and it cleared for a few pages, then same error message. HELP!

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This is a possible hardware issue.But let me give you some troubleshooting steps that may change everything but Im already giving you heads up that it could be a hardware issue,call HP and they can enroll you to loyalty program they have for customers like you where you can upgrade your printer to a newer version for low cost.

I am not sure if your referring to deskjet F4480 or Photosmart C4480 so I look for both


HP Deskjet F4480 All-in-One Printer

Solve a problem

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3742086

A 'Carriage Jam' Message Displays on the Computer

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02051669&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3742086

HP Photosmart C4480 All-in-One Printer

Solve a problem

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3418705


'Carriage Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01309787&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3418705


Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

Posted on Mar 27, 2011

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I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

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Carriage Jam Error on HP Printer There is nothing much to do if you get a...


Carriage Jam Error on HP Printer

There is nothing much to do if you get a Carriage Jam error. We can give a try to solve it ( Usually carriage jam error results in Hardware failure )

Follow the instructions below to resolve Carriage Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges. Check for any paper pieces, if so, remove them.
  5. Move the carriage manually 5-6 times from left to right.The carriage should move freely. ( Do not apply force )
  6. If the Carriage does not move freely, try to remove the cartridges and close the rear and front access door.
  7. Power on the printer and it will prompt you for missing cartridges.
  8. Install the Cartridges.If it does not prompt you for cartridges missing, you will find Carriage Jam Error on the screen
  9. This indicates the printer is faulty and needs repair

In any condition if you are not able to fix the issue, Contact HP ( 1-800-474-6836 ) If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer

Regards,Ron


Please rate this solution if it resolved your problem

on May 20, 2011 | Office Equipment & Supplies

1 Answer

Printer reads out "Carriage Jam". Have done all the usual stuff.... shut down,unplugged, cleaned around connections and still reads out "carriage jam". Makes a lot of noise after opening carriage and...


hi

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Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
Step one: Reset the printer
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
Figure 1: Lifting the top cover
Lift the top cover.
  1. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch, then lift the latch.
Figure 2: Unlatching cartridge


1 - Black cartridge
2 - Color cartridges
  1. Remove the cartridge indicated in the error message.
Figure 3: Removing cartridge
Gather cleaning materials:
    • Distilled, filtered, or bottled water (do not use tap water or alcohol or platen cleaners)
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  1. Lightly moisten the swab and squeeze out excess moisture.
  2. Holding the cartridge by its handle, wipe the copper contacts.
Figure 4: Wiping the contacts


1 - Copper contacts
  1. Replace the cartridge, then close the latch and the printer top cover.

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hello there. try re-seating the cartridge. Take it out, then put it back in.

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Can not get by carriage jam message


I had an old HP printer and it would say the door was open or the cartridge jam. It turned out the cartridge was too far to the end of its belt cycle. It is weird, but I put a finger space width between the cartridge and the wall of the printer and then it read it correctly. Go figure. It would get off cycle whenever I replaced the ink cartridge.

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Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

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Cleaned the roller & carriage assembly, If possible service the printer your printer will work fine.

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