Question about Refrigerators

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The fan is constantly running and the refrigerator is not cold enough and the freezer is not cold either. all the ice melted and the food thawed. i was out of town for 4 days. returned last night to find it drained onto floor. there appears to be a large plastic tube behind the produce drawer that is frozen solid. the produce in that drawer was also frozen. unit is at least 14 years old and properly maintained i believe. help.

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  • Refrigerators Master
  • 43,501 Answers

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.


If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Posted on Mar 27, 2011

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1 Answer

Not cool enough to freeze the food


Hello,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

I hope this helps.

Regards.

May 02, 2011 | Frigidaire 20.3 Cu. Ft. Frost-Free Upright...

1 Answer

I have a Kenmore 26' Freestanding Dispenser Side-by-side Refrigerator, Model #596.50692000. I opened the freezer door to find melting ice and thawing food. The warmth started at the top of the...


Hi there

Sounds like bad news I'm afraid.

The freezer evaporator fan runs constantly until the freezer is at temperature.
The chiller fan only runs until the fridge is cold.

If the defrost timer is operating correctly it should only go on defrost about every 6 hours

It is more likely to be the temperature controller

You will need toget a new one.

Regards

Gordon

Apr 22, 2011 | Kenmore Refrigerators

1 Answer

Freezer not freezing freezer compartment and cooler compartment not cold. frozen goods are all thawed. lights still operate when door opened


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this will solve the issue.

Have a good day! : )

Apr 21, 2011 | Kenmore Refrigerators

1 Answer

Freezer not getting cold


Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

Good luck.

Mar 29, 2011 | Refrigerators

1 Answer

FREEZER SIDE TOO MUCH ICE FRIDGE SIDE NOT TOO COLD


If it has ice buildup on the back wall inside the freezer, it appears to have a defrost problem. Unplug it, put your food in another unit (or ice chests), open the freezer door and let it thaw out overnight for at least 12 hours or more, or until all the ice has melted from *behind* the back wall. Then close the doors and run it for 4 hours and check to see if the fresh food side is cold. If it is, call a repairman to fix the defrost problem. That could be a burned out heater, terminator, or defrost timer depending on your exact model.

Jan 03, 2010 | Whirlpool Refrigerators

1 Answer

The refridgerator is cool, but not cold.....of course the same for the freezer. the freezer is running, just nor getting cold enough. food is thawing and thermostat is reading almost 40 degress in both...


Je your defrost thermostat, heaters or timer is not working correctly or at all. The freezer has the coils that freeze the freezer and cools your fresh food area. When your defrost does not work these coils become blocked with ice and will not let air from fans pass through!!! Leaving a moderate temp in fresh food area.

Aug 10, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Freezer isn't staying cold


What is the solution? What can we do to engage the refrig. again?

Mar 31, 2009 | KitchenAid (KSRD22FKST) Side by Side...

2 Answers

Freezer not getting cold enough


Have you tried re-gassing your fridge maybe one of your lines may have a leak,let a refrigeration technician check it out to certain

Nov 28, 2007 | Refrigerators

1 Answer

Fridge not cool


the coil is frosted over and no air is being pushed to the fridge it may clear up after a few defrost cycles or remove the food from the freezer and allow it to thaw completely (12hrs) the ice behind the back wall takes a long time to thoroughly melt or you will have soild ice instead of frost and then it will never thaw soild ice.

Sep 29, 2007 | Maytag MFD2560HES Bottom Freezer French...

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