Question about Creative Labs Ensonic PCI Sound Card

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I have an old Compaq Deskpro running windows 98 The problem devices file tells me that the PCI Multimedia Audio device drivers are not installed correctly. I do not have internet connection for this PC and don't have a disk or floppys or a back up to re-install the drivers. I also have a problem with the CD-rom drive program on this computer so I can't use a disc apparently this is a software problem as the cd-rom drive does not have drivers. Is there any way around this? I have tried to download Creative Drivers but the file is too large to go on a floppy disc and I can't use the cd drive.

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Make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then restart your computer then reinstall your cd rom or uninstall the driver then reinstall for this device
also
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives right click you can you will have options to update driver roll back driver select properties general troubleshoot select driver click to reinstall drivers click update driver uninstall then reinstall
you need only do the registry check if you cant see the drive/s in windows explorer/my computer
it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Posted on Mar 26, 2011

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