Question about GE Profile JS968 Electric Kitchen Range

1 Answer

I removed my oven control panel on my GE JS 968 Self cleaning convection range to clean under and around its sides. After replacing my control panel not all its controls are operable. Is there a reset button? The owners manual does not mention one. Will turning the breaker off shortly reset it. Right now the clock is good and the start button and warm up button allow the beeper to sound but the number pads are not operable. Looks like I'll have to bite the bullet and buy another panel. What say you? Incidentally is there a fee with your advice? Bill

Posted by on

  • wlpicchi Mar 26, 2011





    My wife does not want to unplug it until Monday since the
    clock is working. I did connect the female plug to the glass board male
    prongs correctly and the start and shut off buttons are operable but the rest of
    them are not. I'm extremely disappointed because I am a retired engineer
    but unfortunately these are fragile. My serial number is
    JS968TDK3WW and the serial number at the below website is JS968TK3WW so I took
    that model to be a match. Correct? The three Glass Touch pads at that site are listed
    below. Mine is white so is the the one I want the third? If so, would you recommend buying from this company or do you recommend someone else?

    Thank you for your help,

    Bill







    http://www.appliancepartspros.com/partse...











    18

    Enlarge Photo
    GLASS
    TOUCH ASM (BK)


    Part Number: AP3993792
    made by GE


    $182.28


    Out of stock

    Usually ships within 5 - 6 days











    18

    Enlarge Photo
    GLASS
    TOUCH ASM (BQ)


    Part Number: AP3993886
    made by GE


    $160.27


    In Stock

    Order now and it will ship Monday











    18

    Enlarge Photo
    GLASS
    TOUCH ASM (WH)


    Part Number: AP3994261
    made by GE


    $196.05


    Out of stock

    Usually ships within 5 - 6 days








    My wife does not want to unplug it until Monday since the clock is working. I did connect the female plug to the glass board male prongs correctly and the start and shut off buttons are operable but the rest of them are not. I'm extremely disappointed because I am a retired engineer but unfortunately these are fragile. My serial number is JS968TDK3WW and the serial number at the below website is JS968TK3WW so I took that model to be a match. Correct? The three Glass Touch pads at that site are listed below. Mine is white so is the the one I want the third? If so, would you recommend buying from this company or do you recommend someone else?

    Thank you for your help,

    Bill



    http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5206722




    18
    Enlarge Photo
    GLASS TOUCH ASM (BK)
    Part Number: AP3993792 made by GE

    $182.28

    Out of stock
    Usually ships within 5 - 6 days




    18
    Enlarge Photo
    GLASS TOUCH ASM (BQ)
    Part Number: AP3993886 made by GE

    $160.27

    In Stock
    Order now and it will ship Monday




    18
    Enlarge Photo
    GLASS TOUCH ASM (WH)
    Part Number: AP3994261 made by GE

    $196.05

    Out of stock
    Usually ships within 5 - 6 days



  • wlpicchi Mar 27, 2011

    OK, I'll check this out on Monday. I'll call the Appliance Pros and check out the correct part number then check locally for the best price. I want to continue to get all of my $12 worth until I have it up and running again. More on Monday. Thank you for now,
    Bill

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  • Master
  • 1,654 Answers

The control panel is the heart of the range that controls every functions that needs to be used. Have you tried disconnecting it from the power supply for 30 min, this may reset it after all the stored power is dissipated, but not likely and you can also try pressing of the clear/off button to clear the display. Most likely you got some cleaner into the display and this can ruin them. These things are fragile and excess pressure can also cause them to fail.
Please make sure you have all the connections back in the corrct locations and nothing got left unplugged or loose. If this does not fix the panel then I would say it may be dead.
If you think it got wet, you can try drying it out for a couple of days to ensure it is indeed dry and then reconnect it, sometimes miricales happen. As far a the fee, that is determined by Fix Ya when you signed up, I don't controll that.

Posted on Mar 26, 2011

  • Dcramer531
    Dcramer531 Mar 27, 2011

    Appliance parts pros are a reliable and reputable bussiness. I trust them for parts as well sometimes. I would just double check with them on the difference in the part number, different places lsit them differently sometimes and I do not want to speak for them. I believ you have the correct part, but contact them before purchase. Is there any local parts supply places you can check? you might be able to save shipping. i wish you the best of luck on this, I know this can be aggrivating, I also hate it when I screw something up, usually at my expense!

  • Dcramer531
    Dcramer531 Mar 27, 2011

    No problem, I just hope this all works out to the best for you. Let me know if you need more help with this.

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