Question about Creative Labs ZEN V Plus MP3 Player

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  • Anonymous Aug 27, 2008

    screen blank

  • xmrg07x Sep 28, 2008

    my zen v plus will have the blue light on wich is signaling that its on but its screen is black and nuthing is playing.

    please help im very aggervated

  • DanielleLW Sep 28, 2008

    my zen's screen will not turn on, i just can't figure it out. i am getting very frustrated and i want to smash it. my zen is responding, like i can't see the screen, but i can listen to the music. HELP!!

  • Anonymous Oct 20, 2008

    My screen stays black all the time, but music will play

  • Anonymous Oct 21, 2008

    help me i have the same problem

  • Anonymous Oct 26, 2008

    Same problem. Hear music, see nothing.

  • miss_parody Nov 07, 2008

    I've had my zen v plus for over a year now and SUDDENLY the screen will not turn on even though i know its on, my computer won't even reconize it, and it seems to be playing the same three songs over and over again!

    What's wrong with it!?



3 Answers

Same me too .
my creative also met ALL the problem above ..
pls does any one know any solutions ????

Posted on Oct 26, 2008

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Creative lab zen . No music ,black screen .Reset tried ,no response ,fully charged .

Posted on Oct 18, 2008

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Posted on Aug 05, 2008

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Posted on Jan 02, 2017

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SOURCE: i have a zen v-plus that always had a black screen i can only listen to it

my zen was dark and i cant see whats in it.. i can only hear songs but the screen was dark.. when i turn it on again same situation dark screen.. pls do help..thanks and more power..

Posted on Feb 29, 2008

SOURCE: Zen V plus!

same here

apparently the problem isnt covered by warranty as when i rang up they told me it was my own fault

Posted on Mar 16, 2008

  • 2 Answers

SOURCE: zen v plus has black screen

HOLLLYYYY CRRRRAAAAPPP i found out how to fix it!!!! now, to be alittle more civilized, i pried off the plate covering the button interface thingy, then i took off the plate that covers the screen. now, with the actually screen exposed (was a plastic screen... protector) you very gently pull on the exposed screen.okay, there will be sticky foam thing that were keeping the screen from moving or whatever, and that will come loose, nothing has broken. i dont know any technical terms, but there is a filmy thing connecting the screen to the circuits and all such stuff. also, there is brown tape covering that to make sure it stays in place i guess. mine had come a little loose, so i messed with it for a while, made sure it was all connected, and put some more tape to make sure it stayed in place. now it works again!!! i hope it works for you good people of the internet. maybe i have stumbled upon the answer to the greeeeeeaaaaaaat queeeeesstiiiooonnn. post some kind of response if this works for you i hope it has helped.

Posted on Nov 04, 2008

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1 Answer

I have a Zen V plus , the screen has become really dark I can barley read it . what should I do?

Bad news. The Zen V Plus is known for screen problems - early warning signs include screen discoloration, lines on the screen or dimming. Eventually, the screen will go black.

Possible reasons include poorly-mounted screens, short life of OLED displays, and susceptibility of screens to damage from moisture.

Best bet for a replacement screen is buying a scrapped Zen V Plus on eBay. Here's a great guide to taking apart your Zen.
Disassembly of Zen Plus

Sep 27, 2013 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen V Plus is really screwed up

Sounds like a similar problem I had today.

My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.

Following the solution of another similar problem on here I fixed it. Connect your Zen via USB to your computer and press the reset button. Should spring to life and start re-building your library. I am as I type adding new tracks to mine :))

Apr 04, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus broken OLED

honestly mate, i wouldn't even bother.the same thing happened to me, with the multi coloured strips and all, but with the strips i just pressed the scrrn and they didnt show, a week later the screen when black just like yours, but the music was still playing.
But as you said, aslong as it plays music who cares.
i know this isnt really a suggestion on who to wix it, but if it is still in the warrenty i'd take it back to the store you brought it from and get them to replace it(hopefully all the music you had on it is on you computer)
hope that helped

May 17, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

The screen is dark help

Fade to black = hardware issue - must be replaced, cannot be repaired. sorry.

Mar 01, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Screen turned black When i was putting a video to my zen v plus it suddently the screen was black and the zen was on

pls chck if the problem is with only that particular video. if yes delete it... or you may need to re-install the software..

Mar 01, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus frosen

Did you hold down the power button while resetting it?

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen V plus!

This happened to me too, I think you're out of luck. The LED screen on the Zen V is malfuncional.

Oct 21, 2007 | Creative Labs ZEN V Plus MP3 Player

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